Remote Travel Experience Concierge

Destinytravel; Manchester; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Remote work

Travel perks

Training programs

Supportive team culture

Career growth

Job summary

Destiny&Co is seeking an Experience Support Specialist to help travelers feel confident and cared for throughout their journey. You will assist with vacation plans, provide recommendations, coordinate updates, and offer guidance for a seamless start to finish.

This remote role offers flexible scheduling and access to exclusive travel perks and training programs. As part of the team, you will communicate with clients via email, calls, and messaging, support itinerary changes, and ensure accurate

Qualifications

• Strong communication skills.
• Customer service experience valued.
• Organized and detail-oriented.
• Eager to learn systems and tools.
• Passion for travel and helping people.

Responsibilities

• Communicate with clients through email, calls, and messaging.
• Support itinerary modifications, cancellations, and requests.
• Share accurate information about destinations and documentation.
• Review travel details and follow up to ensure satisfaction.
• Address concerns with patience and friendly communication.

Skills

Strong communication

Customer service experience

Organized

Detail-oriented

Eager to learn systems and tools

Passion for travel

Job description

Destiny&Co is seeking an Experience Support Specialist to help travelers feel confident and cared for throughout their journey. You will assist with vacation plans, provide recommendations, coordinate updates, and offer guidance for a seamless start to finish.

This remote role offers flexible scheduling and access to exclusive travel perks and training programs. As part of the team, you will communicate with clients via email, calls, and messaging, support itinerary changes, and ensure accurate