Travel Consultant Oundle

Savvi Travel; Oundle; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Staff travel discounts

FAM trips to destinations

Ongoing training & career development

No Sunday or bank holiday working

Job summary

Savvi Travel is seeking an enthusiastic Travel Consultant for our Oundle branch. You will help customers turn ideas into unforgettable holidays, offering expert advice, tailoring itineraries and delivering Savvi Travel's high level of personal service.

You will sell holidays, flights, cruises, hotels and tours, build lasting customer relationships and work towards sales targets. Join a friendly, supportive, family‑owned business with great benefits.

Qualifications

• At least 2 years' experience within the travel industry.
• Retail travel experience is required.
• Proven track record of delivering excellent customer service and achieving sales.
• Strong destination knowledge and enthusiasm for travel.
• Excellent communication and relationship-building skills.
• Good attention to detail and organisational skills.
• Genuine passion for creating exceptional holidays and experiences.

Responsibilities

• Provide expert advice and create inspiring itineraries tailored to customers.
• Sell holidays, flights, cruises, hotels, tours and other travel experiences.
• Build strong and lasting relationships with customers.
• Understand customers' needs and recommend the right travel options.
• Create bespoke and tailor-made travel experiences.
• Work towards and achieve sales targets.
• Maintain accurate customer and booking information.

Skills

Customer service

Relationship building

Destination knowledge

Sales and target focus

Communication

Organisational skills

Passion for travel

Tools

Travel booking systems

Supplier platforms

Job description

Salary: Monthly and Annual performance related bonus scheme

Love Travel? Love Helping Customers Create Amazing Holidays?

Savvi Travel is a successful, independent travel agency built on passion, expertise and exceptional customer service. We pride ourselves on creating unforgettable travel experiences for our customers while providing a friendly, supportive and rewarding environment for our team.

We are looking for an enthusiastic and experienced **Travel Consultant** to join our Oundle branch. This is a fantastic opportunity for a travel professional who enjoys building relationships, delivering exceptional service and creating tailor‑made holidays and memorable experiences for customers.

Why Work for Savvi Travel?

At Savvi Travel, we believe our people are our greatest asset. We offer:

• A friendly, supportive, family‑owned business environment.
• A great work‑life balance with **no Sunday working and no bank holiday working**.
• Regular opening hours:
• Monday to Friday: 9:30am – 5:00pm
• Saturday: 9:30am – 3:00pm
• An additional day's holiday for your birthday.
• Staff travel discounts.
• Educational (FAM) trips to experience destinations first‑hand.
• Supplier incentives and rewards.
• Ongoing training and career development.
• The opportunity to develop your career within an established independent travel business.

The Role

As a Travel Consultant, you will be responsible for helping customers turn their holiday ideas into unforgettable travel experiences. You will provide expert advice, create inspiring itineraries and deliver the high level of personal service that Savvi Travel is known for.

Your responsibilities will include:

• Providing exceptional customer service from initial enquiry through to post‑travel support.
• Selling holidays, flights, cruises, hotels, tours and other travel experiences.
• Building strong and lasting relationships with customers.
• Understanding customers' needs and recommending the right travel options.
• Creating bespoke and tailor‑made travel experiences.
• Working towards and achieving sales targets.
• Building relationships with travel suppliers and keeping up to date with their latest products and offers.
• Using travel booking systems and supplier platforms confidently.
• Following up enquiries and maximising sales opportunities.
• Maintaining accurate customer and booking information.
• Contributing positively to the success and development of the Hitchin branch.

Why Savvi Travel?

This is more than just a sales role. It is an opportunity to join an independent travel business where your knowledge, personality and ideas are valued.

We are looking for a passionate travel professional who genuinely enjoys helping people discover the world.

• At least **2 years' experience within the travel industry**.
• Previous experience within a retail travel environment.
• A proven track record of delivering excellent customer service and achieving sales.
• Strong destination knowledge and enthusiasm for travel.
• Excellent communication and relationship‑building skills.
• Confidence using travel booking systems and supplier platforms.
• Good attention to detail and organisational skills.
• A positive, proactive and professional approach.
• A genuine passion for creating exceptional holidays and experiences.