Retail Travel Consultant

Succeed Recruitment Solutions Limited; Leicester Forest East; On-site; GBP 16,000 - 27,000; Full time

Job summary

Our client, an award-winning independent travel agency in Leicestershire, is seeking two experienced Travel Consultants to join busy branches. You will provide expert travel advice, create tailor-made holidays and deliver exceptional customer service, turning inquiries into bookings across four local branches.

Benefits include a competitive salary up to £27,000, a generous bonus scheme, training opportunities and a supportive team environment.

Qualifications

• Proven experience in a retail travel agency.
• Strong sales skills and a track record of achieving targets.
• Experience booking holidays through tour operators, suppliers or dynamic packaging platforms.
• Excellent destination knowledge.
• Experience selling cruise and/or tailor-made holidays.

Responsibilities

• Provide expert travel advice and outstanding customer service.
• Convert enquiries into bookings and achieve sales targets.
• Sell package holidays, cruises, dynamic packages, city breaks and tailor-made itineraries.
• Use industry booking systems and supplier platforms.
• Build strong customer relationships and generate repeat business.
• Keep up to date with destinations, products and travel trends.
• Support the wider team across the four branches.

Skills

Retail travel experience

Sales targets

Holidays bookings

Destination knowledge

Cruises & tailor-made holidays

Job description

Our client, an award-winning, independent travel agency, is looking for two experienced Travel Consultants to join their busy branches across Leicestershire. This is a varied role where you'll work across four local branches, providing support and cover during busy periods, holidays and sickness. It's ideal for someone who enjoys variety and thrives in a customer-focused environment.

You'll provide expert travel advice, create tailor-made holidays and deliver exceptional customer service. Working with a wide range of tour operators, cruise lines and dynamic packaging platforms, you'll turn enquiries into bookings and build lasting customer relationships.

If you're passionate about travel, sales and delivering exceptional customer experiences, we'd love to hear from you!

What's on offer:

• Competitive salary of up to £27,000
• Generous bonus scheme
• No Sunday hours (except January)
• Great team environment
• Excellent training and educational opportunities
• Achievable year-end targets
• Excellent company pension

Role of Retail Travel Consultant:

• Provide expert travel advice and outstanding customer service
• Convert enquiries into bookings and achieve sales targets
• Sell package holidays, cruises, dynamic packages, city breaks and tailor-made itineraries
• Use industry booking systems and supplier platforms
• Build strong customer relationships and generate repeat business
• Keep up to date with destinations, products and travel trends
• Support the wider team across the four branches

Skills required for the role:

• Proven experience in a retail travel agency
• Strong sales skills and a track record of achieving targets
• Experience booking holidays through tour operators, suppliers or dynamic packaging platforms
• Excellent destination knowledge
• Experience selling cruise and/or tailor-made holidays

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