Travel Advisor: Commissioned Sales & Holiday Benefits

TUI Group; Lancaster; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Pension scheme and life assurance

Health and wellbeing program

Job summary

TUI Group is hiring a Travel Advisor for the Lancaster (inside ASDA) store. You will help customers choose and book holidays, cruises, UK breaks and related products, delivering memorable holiday experiences and a high level of service.

The role is fixed-term until October 2027, working 37.5 hours per week with a shifting pattern that includes weekends and evenings at busy times. Training on systems will empower you to assist customers effectively.

Qualifications

• Excellent customer service and willingness to go above and beyond.
• Strong drive to achieve sales targets.
• Ability to prioritise tasks in a fast-paced environment and adapt to changes.
• Team player who collaborates with customers and colleagues.
• Clear communication and organisational skills.
• Willingness to work a varied shift pattern including weekends and bank holidays.

Responsibilities

• Inspire customers and colleagues to choose and book holidays, cruises, UK breaks and related products.
• Aim to exceed sales objectives in a retail environment.
• Provide excellent service face-to-face and virtually, resolving questions or complaints.
• Receive training on systems to enhance knowledge and sell memorable holidays.

Skills

Customer service

Sales targets

Team player

Adaptability

Communication

Organised

Job description

TUI Group is hiring a Travel Advisor for the Lancaster (inside ASDA) store. You will help customers choose and book holidays, cruises, UK breaks and related products, delivering memorable holiday experiences and a high level of service.

The role is fixed-term until October 2027, working 37.5 hours per week with a shifting pattern that includes weekends and evenings at busy times. Training on systems will empower you to assist customers effectively.