Retail Travel Advisor: Commission, Holidays & Career Growth

TUI Group; Grays; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Commission scheme

Healthcare & wellbeing benefits

Pension scheme

Career development

Job summary

Join TUI Group’s Lakeside store as a Travel Advisor and help customers choose and book holidays, cruises, UK breaks, and extra products. You’ll be supported to become a destination expert and deliver unforgettable holidays that make us the best-loved holiday company.

You’ll work 37.5 hours per week with a varied shift pattern including weekends and bank holidays, in a fast-paced retail environment with training on multiple systems and a strong focus on customer service and sales targets.

Qualifications

• Excellent customer service skills and a genuine passion to go above and beyond.
• Strong dedication to achieve goals and sales targets.
• Ability to prioritise multiple tasks in a fast-paced environment.

Responsibilities

• Inspire customers and colleagues to choose holidays and related products.
• Aim to exceed sales objectives and contribute to the commission scheme.
• Resolve questions or complaints promptly and confidently.

Skills

Customer service

Sales targets

Team player

Organised

Communication

Job description

Join TUI Group’s Lakeside store as a Travel Advisor and help customers choose and book holidays, cruises, UK breaks, and extra products. You’ll be supported to become a destination expert and deliver unforgettable holidays that make us the best-loved holiday company.

You’ll work 37.5 hours per week with a varied shift pattern including weekends and bank holidays, in a fast-paced retail environment with training on multiple systems and a strong focus on customer service and sales targets.