Retail Travel Advisor - Commission, Holidays & Perks

TUI AG; Lancaster; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Health & wellbeing program

Career progression

Pension scheme

Job summary

TUI invites you to join the Retail Team as a Travel Advisor in our Lancaster (inside ASDA) store. You’ll help customers choose holidays, cruises, UK breaks and related products, putting them at the heart of the experience.

You’ll work 37.5 hours per week with a varied pattern including weekends, bank holidays and some evenings. A friendly, supportive environment awaits as you develop destination knowledge and aim to smash targets through great service and expert guidance.

Qualifications

• Experience in delivering excellent customer service.
• Ability to work in a busy retail environment and handle inquiries.

Responsibilities

• Inspire customers and colleagues with your passion for travel.
• Aim to exceed sales objectives and support a commission-based reward.
• Handle face-to-face and virtual customer interactions with confidence.
• Investigate and resolve customer questions or complaints.

Skills

Customer service

Sales targets

Job description

TUI invites you to join the Retail Team as a Travel Advisor in our Lancaster (inside ASDA) store. You’ll help customers choose holidays, cruises, UK breaks and related products, putting them at the heart of the experience.

You’ll work 37.5 hours per week with a varied pattern including weekends, bank holidays and some evenings. A friendly, supportive environment awaits as you develop destination knowledge and aim to smash targets through great service and expert guidance.