Travel Advisor (Retail) — Commission, Holidays & Growth

TUI; Wirral; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Pension & life assurance

Health & wellbeing

Career progression

Job summary

TUI Heswall store is seeking a Travel Advisor to help customers create unforgettable holidays and experiences. You’ll sell holidays, cruises, UK breaks and related products while delivering outstanding service in a busy retail environment.

You’ll work varied shifts including weekends and bank holidays, with training on systems to enhance knowledge and better serve customers. TUI offers development, benefits and a supportive team culture.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• Ability to achieve sales targets and work toward goals.
• Organised and able to manage multiple tasks in a fast-paced environment.

Responsibilities

• Inspire customers and colleagues while delivering a fun experience.
• Strive to exceed sales objectives; perform as a target-smashing retail ambassador.
• Adapt to change and handle both in-person and virtual customer interactions.
• Investigate and resolve questions or complaints with confidence and care.
• Receive training on systems to bring memorable holidays to life for customers.

Skills

Customer focus

Sales driven

Communication

Team player

Job description

TUI Heswall store is seeking a Travel Advisor to help customers create unforgettable holidays and experiences. You’ll sell holidays, cruises, UK breaks and related products while delivering outstanding service in a busy retail environment.

You’ll work varied shifts including weekends and bank holidays, with training on systems to enhance knowledge and better serve customers. TUI offers development, benefits and a supportive team culture.