Travel Advisor: Commission, Growth & Holidays

TUI; Grays; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Health & wellbeing

Career progression

Pension scheme

Life assurance

Job summary

TUI, Lakeside store, Grays, is recruiting a Travel Advisor to inspire customers and help them select holidays, cruises and UK breaks. You will work 37.5 hours per week with a varied shift pattern including weekends and bank holidays, in-store and online assistance to create unforgettable holiday experiences.

You’ll be part of a customer-focused team, supported by training and a commission scheme to reward meeting targets, plus benefits like holiday discounts and a pension plan.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• A strong dedication to achieve goals and sales targets.
• Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges.
• Ability to embrace change and adapt to new ways of working.
• A team player who engages and collaborates with our customers and colleagues.
• An organised individual who takes pride in their work and communicates effectively.
• Able to work a varied shift pattern each week in-line with shop opening and closing times.

Responsibilities

• Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun.
• Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
• You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually.
• If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
• As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.

Skills

Customer service

Sales targets

Multitasking

Adaptability

Team player

Effective communication

Organised

Job description

TUI, Lakeside store, Grays, is recruiting a Travel Advisor to inspire customers and help them select holidays, cruises and UK breaks. You will work 37.5 hours per week with a varied shift pattern including weekends and bank holidays, in-store and online assistance to create unforgettable holiday experiences.

You’ll be part of a customer-focused team, supported by training and a commission scheme to reward meeting targets, plus benefits like holiday discounts and a pension plan.