Travel Advisor (Retail) – Commission & Holiday Benefits

TUI; Gloucester; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Health & Wellbeing

Pension scheme

Job summary

TUI Group is hiring a Travel Advisor for our Gloucester store. You’ll help customers choose holidays, cruises, UK breaks and related products, turning conversations into memorable bookings.

A strong focus on customer service and hitting sales targets drives you, with training provided on our systems to enhance product knowledge. Expect a varied shift pattern including weekends and Bank Holidays, with opportunities for progression and a competitive benefits package.

Qualifications

• Excellent customer service skills
• Strong dedication to achieve goals and sales targets
• Able to prioritise multiple tasks in a fast-paced environment
• Ability to embrace change and adapt to new ways of working
• A team player who engages and collaborates with customers and colleagues
• An organised individual who communicates effectively

Responsibilities

• Inspire customers and colleagues while enjoying a great amount of fun.
• Aim to exceed sales objectives in Retail, known as smashing targets.
• Engage with customers face to face and virtually, embracing change.
• Investigate and resolve questions or complaints when things don’t go as planned.
• Receive training on systems to enhance knowledge and bring holidays to life for customers.

Skills

Customer service

Sales targets

Team player

Adaptability

Job description

TUI Group is hiring a Travel Advisor for our Gloucester store. You’ll help customers choose holidays, cruises, UK breaks and related products, turning conversations into memorable bookings.

A strong focus on customer service and hitting sales targets drives you, with training provided on our systems to enhance product knowledge. Expect a varied shift pattern including weekends and Bank Holidays, with opportunities for progression and a competitive benefits package.