Travel Advisor - Commission, Holidays & Growth

TUI AG; Grays; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits & time off purchase

Health & Wellbeing program

Career progression & development

Pension & life assurance

Job summary

At TUI, join our Lakeside store as a Travel Advisor to help customers create unforgettable holidays. You’ll be part of a diverse, inclusive team and take pride in delivering memorable service across in-store, online, and phone channels.

You’ll work 37.5 hours a week with varied shifts including weekends and bank holidays, aiming to smash targets while providing expert destination knowledge and personalised recommendations.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond
• Ability to prioritise multiple tasks in a fast-paced environment
• Team player who engages and collaborates with our customers and colleagues

Responsibilities

• Sell holidays, Cruise, UK Breaks and additional products as a Travel Advisor
• Deliver exceptional customer service both face-to-face and virtually
• Assist in resolving questions or complaints and support customers through their booking journey

Job description

At TUI, join our Lakeside store as a Travel Advisor to help customers create unforgettable holidays. You’ll be part of a diverse, inclusive team and take pride in delivering memorable service across in-store, online, and phone channels.

You’ll work 37.5 hours a week with varied shifts including weekends and bank holidays, aiming to smash targets while providing expert destination knowledge and personalised recommendations.