Travel Advisor - Commission, Holidays & Growth

TUI group; High Wycombe; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Health & wellbeing program

Pension scheme

Job summary

TUI is seeking a Travel Advisor for our High Wycombe store. You will help customers choose and book holidays, cruises, UK breaks and related products, delivering memorable experiences with a focus on customer care.

You’ll handle a varied shift pattern including weekends and bank holidays, with a commission scheme and great holiday benefits. Training on TUI systems will support you to grow as a destination expert and drive sales.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• Strong dedication to achieve goals and sales targets.
• Able to prioritise multiple tasks in a fast-paced environment.
• Willing to adapt to new ways of working.
• Team player who collaborates with customers and colleagues.
• Organised and effective communicator.
• Able to work varied shift patterns including weekends and bank holidays.

Responsibilities

• Inspire customers and colleagues to enjoy holidays.
• Exceed sales objectives in retail.
• Assist customers face to face and virtually.
• Investigate and resolve questions or complaints.
• Receive training on systems to enhance knowledge and sell holidays.

Skills

Customer service

Sales targets

Teamwork

Communication skills

Job description

TUI is seeking a Travel Advisor for our High Wycombe store. You will help customers choose and book holidays, cruises, UK breaks and related products, delivering memorable experiences with a focus on customer care.

You’ll handle a varied shift pattern including weekends and bank holidays, with a commission scheme and great holiday benefits. Training on TUI systems will support you to grow as a destination expert and drive sales.