Transport Solutions Coordinator

Interaction Recruitment; Burton upon Trent; On-site; GBP 28,000 - 30,000; Full time

Job summary

Interaction Recruitment is seeking a proactive Freight Operator in Burton-on-Trent to manage orders and coordinate transport solutions. The role involves handling customer orders, maintaining schedules, and ensuring compliance with site procedures.

You will input orders in Tra+ and liaise with clients and suppliers to optimise routes and service levels, contributing to growth and client satisfaction. The position is based in Burton-on-Trent with a standard Mon-Fri schedule and a salary of

Qualifications

• Experience in transport, logistics, or freight forwarding operations.
• Ability to work in a fast-paced environment with strong communication.
• Proven customer service focus and relationship-building skills.

Responsibilities

• Receive customer orders via telephone, email, transport portals, and other communication methods.
• Accurately input and manage orders using the Tra+ operating system.
• Coordinate collections and deliveries across the transport network; match customer requirements with transport solutions.
• Produce bespoke KPI reports for key clients; monitor profitability; provide weekly service reports.

Skills

Organisational skills

Communication skills

Fast-paced environment

Detail-oriented

Problem solving

Transport management systems

Microsoft Office

Customer-focused

Client relationship building

Tra+ system

Tools

Tra+ system

Job description

Interaction Recruitment is seeking a proactive Freight Operator in Burton-on-Trent to manage orders and coordinate transport solutions. The role involves handling customer orders, maintaining schedules, and ensuring compliance with site procedures.

You will input orders in Tra+ and liaise with clients and suppliers to optimise routes and service levels, contributing to growth and client satisfaction. The position is based in Burton-on-Trent with a standard Mon-Fri schedule and a salary of