Transport Shift Controller — Driver Dispatch & Ops

Deutsche Post; Burton upon Trent; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Free parking

On-site canteen

Pension scheme with 8% employer + 4%员工

Free confidential 24/7 GP

Retail and lifestyle discounts

Loans and savings schemes

Job summary

DHL Supply Chain is seeking a Transport Shift Controller in Burton-on-Trent. The role involves dispatching drivers, handling driver calls, and coordinating with internal teams to resolve queries, plus general admin tasks to support daily operations.

Ideal candidates have transport experience, can multitask in a fast-paced environment, and communicate effectively with drivers and customers. Flexibility to cover various shifts is required.

Qualifications

• Previous experience in a transport or transport related field.
• Able to juggle multiple tasks in a fast-paced environment.
• Strong communication with drivers and customers.
• Capable of working independently and with a team.

Responsibilities

• Coordinating and dispatching drivers, ensuring all routes are efficiently covered.
• Handling incoming calls, primarily from drivers needing support or updates.
• Communicating with internal teams and external customers to resolve queries.
• Completing general operational and administrative tasks to support the shift.
• Providing debrief support for drivers when required, including reviewing completed routes and issues.

Skills

Transport experience

multitask ability

Strong communication

Independent worker

Flexibility

Job description

DHL Supply Chain is seeking a Transport Shift Controller in Burton-on-Trent. The role involves dispatching drivers, handling driver calls, and coordinating with internal teams to resolve queries, plus general admin tasks to support daily operations.

Ideal candidates have transport experience, can multitask in a fast-paced environment, and communicate effectively with drivers and customers. Flexibility to cover various shifts is required.