Freight Operator

Interaction - Leeds; Burton upon Trent; On-site; GBP 28,000 - 30,000; Full time

Job summary

Jobs247 is seeking a Freight Operator in Burton-on-Trent, United Kingdom, to produce KPI reports for key clients and coordinate collections and deliveries across the transport network.

The role requires experience in transport/logistics, strong client relations, and accurate Tra+ system inputs. You will attend client meetings and communicate schedules, delays, and updates to management and clients.

Qualifications

• Attend client meetings when required by management.
• Experience in transport/logistics or freight forwarding operations
• Commercial awareness and ability to build strong client relationships; weekly reports; Tra+ system inputs reflecting agreements
• Communicate schedules, delays, and operational updates professionally
• Produce KPI reports for key clients
• Coordinate collections and deliveries across the transport network
• Monitor profitability with the Operations Manager TS
• Use approved supplier selection processes for transport solutions

Responsibilities

• Produce bespoke KPI reports for key clients.
• Coordinate collections and deliveries across the transport network.
• Ensure all orders align with FTC-specific requirements.
• Attend client meetings when required by management.
• Input data accurately into Tra+ system reflecting agreements.
• Communicate schedules and operational updates.

Skills

Commercial awareness

Client relationship management

KPI reporting

Communication skills

Attention to detail

Tools

Tra+ system

Transport management software

Job description

The Freight Operator role centres on providing weekly customer service reports to management teams.

What you'll work on

Produce bespoke KPI reports for key clients, coordinate collections and deliveries across the transport network and ensure all orders align with FTC-specific requirements.

What you'll bring

• Attend client meetings when required by management
• You’ll need previous experience within transport, logistics, or freight forwarding operations
• Commercial awareness and ability to build strong client relationships; provide weekly customer service reports to management teams, while ensure Tra+ system inputs accurately reflect customer and supplier agreements, including additional charges
• Communicate schedules, delays, and operational updates professionally and efficiently
• Produce bespoke KPI reports for key clients
• Coordinate collections and deliveries across the transport network
• Monitor profitability alongside the Operations Manager TS
• With appropriate transport solutions using approved supplier selection processes

Role details

• Hours: Mon – Fri 08-00 - 17-00 or equivalent (1 hour lunch)
• Location: Burton-on-Trent, DE
• Reports to: management teams

Pay & compensation

• Salary: £28,000 – £30,000

Pay & compensation

• Competitive salary