Logistics Operations Coordinator: Growth & Training

Pertemps Bond; Stoke-on-Trent; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Company pension scheme

Sick pay

Company events

Casual dress

Ongoing training and development

Friendly and supportive team

Job summary

Pertemps Bond is seeking a Logistics Operations Administrator in Stoke-on-Trent. The role involves coordinating transport bookings, monitoring deliveries, and resolving issues across departments to ensure excellent service delivery.

The ideal candidate will have logistics/administration experience, strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment. A collaborative approach and customer focus are essential.

Qualifications

• Experience in logistics administration or supply chain environments.
• Strong organisational and time management skills with high attention to detail.
• Confident communication skills, both over the phone and in person.

Responsibilities

• Coordinate courier, pallet network, haulage, and specialist transport bookings.
• Monitor deliveries and obtain PODs, follow up on outstanding shipments.
• Investigate delivery issues, damages, shortages and service failures.
• Manage logistics non-conformances and carrier claims.
• Liaise with branches, customers, carriers, and partners to resolve queries efficiently.
• Maintain transport records and logistics documentation.
• Support KPI reporting, route planning and vehicle compliance administration.
• Assist with continuous improvement initiatives and logistics projects.
• Produce purchase requirement and stock replenishment reports.
• Monitor purchase orders and chase outstanding supplier deliveries.
• Utilise CRM data to identify future stock requirements.
• Support supplier performance monitoring and purchasing records.
• Assist with stock valuation, inventory analysis and stock counts.
• Investigate stock discrepancies and implement corrective actions.
• Monitor and report on slow-moving and obsolete stock.
• Maintain accurate cost prices and purchasing information within systems.
• Support SRM activities and product traceability reporting.

Skills

Logistics administration

Organisational skills

Time management

Attention to detail

Communication skills

Multitasking

Customer service

Problem solving

Team collaboration

Tools

CRM software

Job description

Pertemps Bond is seeking a Logistics Operations Administrator in Stoke-on-Trent. The role involves coordinating transport bookings, monitoring deliveries, and resolving issues across departments to ensure excellent service delivery.

The ideal candidate will have logistics/administration experience, strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment. A collaborative approach and customer focus are essential.