Transport Planning Operator in M1, Manchester, Greater Manchester

Energy Jobline CVL; Manchester; Vor Ort; GBP 28.000 - 33.000; Vollzeit

Zusammenfassung

Energy Jobline CVL in Manchester is seeking a Traffic and Transport Planning Operator to support daily operations, driver management and customer service in a friendly, close-knit team.

You will input jobs into TOPS, monitor deliveries, book loads with ports, plan driver routes and respond to PODs and documentation, helping keep operations compliant and efficient.

Qualifikationen

• Experience as a Traffic Operator or Transport Planner or background in transport with driver contact.
• Excellent organisational and administrative skills with strong attention to detail.
• Good communication and customer service skills.
• Able to prioritise workload and meet deadlines.
• Strong problem-solving and decision-making ability.

Aufgaben

• Inputting customer jobs onto the TOPS system (full training given).
• Monitoring on-time deliveries and communicating delays or issues to customers.
• Ensuring loads are booked correctly with the ports.
• Assisting with planning routes for drivers as needed.
• Responding to customer requests for PODs and documentation.
• Investigating detention issues and reporting findings to the Depot Manager.
• Checking fuel receipts against the FMS system and investigating discrepancies.
• Supporting the Fleet Manager with fleet and compliance administration.
• Downloading tachograph data and uploading to Smart Analysis.
• Completing driver attendance and WTD data; maintaining driver records.
• Checking supplier invoices against purchase orders.

Kenntnisse

Transport planning

Driver coordination

Customer service

Organisation

Communication

Problem-solving

Teamwork

Flexibility

Tools

TOPS system

FMS system

Tachograph data tools

Smart Analysis

Jobbeschreibung

Traffic and Transport Planning Operator

An exciting Transport Planner Operator role with a friendly, well-established transport business in Manchester. We are seeking an experienced Traffic and Transport Planner Operator to join a well-established transport and logistics business in Manchester. This is an excellent opportunity for a Traffic Planning Operator with transport planning, route planning and fleet administration experience to play a key role in supporting daily operations, driver management and customer service. The successful planner will work closely with drivers, customers and the wider transport team to ensure efficient and compliant transport operations.

My client has built a genuinely friendly, close-knit office, and you'll be a key part of keeping day-to-day operations running smoothly.

Responsibilities

• Inputting customer jobs onto the TOPS system (full training given)
• Monitoring on-time deliveries and communicating any delays or issues to customers
• Ensuring loads are booked correctly with the ports
• Assisting with planning routes for drivers as and when needed
• Responding to customer requests for PODs and interchange documentation
• Investigating detention issues and reporting findings to the Depot Manager
• Checking fuel receipts against the FMS system and investigating discrepancies
• Supporting the Fleet Manager with fleet and compliance administration
• Downloading driver and vehicle tachograph data and uploading to Smart Analysis
• Completing driver attendance records and Working Time Directive (WTD) data
• Maintaining driver holiday records and processing driver timesheets
• Checking supplier invoices against purchase order numbers

Qualifications

• Previous experience as a Traffic Operator or Transport Planner or a background in transport as well as being confident dealing with drivers and helping plan routes
• Excellent organisational and administrative skills with strong attention to detail
• Good communication and customer service skills
• Able to prioritise workload and meet deadlines
• Strong problem-solving and decision-making ability
• A team player with a proactive, ownership-taking approach
• Professional, polite, and comfortable building relationships with colleagues and customers
• Flexible on hours when the role demands it

On offer

• £28,000 - £33,000 depending on experience and background
• Monday to Friday, 8am - 5pm (some flexibility required due to the nature of the role)

This is a fantastic opportunity to join a friendly transport business, develop your operational expertise and play a key role in delivering efficient transport and logistics services