Transport Planner

Gap Personnel Limited; Wales; On-site; GBP 32,000 - 39,000; Full time

Job summary

Gap Personnel Limited is seeking a Transport Planner for an office-based role in Wales. You will organise and coordinate delivery and collection routes, oversee driver workloads and ensure smooth freight movements across the distribution network.

The role offers a rotating shift pattern with early/late hours and occasional Saturday mornings. A temporary-to-permanent opportunity may arise, with a permanent position possible for the right candidate.

Qualifications

• Experience in transport planning, traffic management or similar logistics role.
• Strong organisational, communication and problem-solving abilities.
• Ability to adapt quickly to changing priorities and workload.
• Attention to detail with a proactive approach to issues.
• Ability to build effective relationships with drivers, customers and partners.

Responsibilities

• Plan and adjust delivery and collection routes to meet demand.
• Coordinate with drivers, customers and network partners for efficient workloads.
• Brief drivers before departure and debrief on return, resolving issues.
• Work with warehouse to ensure pallets are scanned and loaded correctly.
• Liaise with customers to arrange collections and confirm volumes.
• Investigate service failures and identify improvement opportunities.
• Monitor service levels, costs and KPIs.
• Complete paperwork, scans and shift handovers.
• Support traffic office and operations for an efficient service.

Skills

Transport planning

Traffic management

Organisational skills

Communication skills

Problem solving

Working under pressure

Attention to detail

Proactive approach

Relationship building

Flexibility

Job description

Location: Office-based
Salary: £35,000
Contract: Temporary to Permanent, with permanent opportunities for the right candidate
Hours: 42.5 hours per week

About the Role

We’re looking for an organised, proactive and dynamic Transport Planner to join a busy logistics operation. This is an excellent opportunity for someone with transport planning or operational experience who thrives in a fast-paced environment and enjoys problem-solving, coordinating drivers and ensuring deliveries run smoothly.

The position is offered on a temporary-to-permanent basis, although a permanent position may be available from the outset for the right candidate.

You’ll play a key role in planning and adjusting driver workloads, coordinating customer deliveries and collections, and ensuring freight moves efficiently through the wider distribution network.

Working Hours

The role operates on a rotating shift pattern:

• Early shift: Monday–Friday, 05:00–14:00 or Late shift: Monday–Friday, 13:00–22:00

• Saturday mornings: 08:00–12:00, typically one in every six weeks, paid separately.

A 30-minute unpaid break applies during weekday shifts.

Key Responsibilities

• Plan and dynamically adjust delivery and collection routes to meet customer demand.

• Communicate with drivers, customers and network partners to ensure workloads are completed efficiently.

• Brief drivers before departure and debrief them on their return, resolving any outstanding issues.

• Work closely with the warehouse and transhipment teams to ensure pallets are accurately scanned and loaded onto the correct vehicles and trunk trailers.

• Liaise with customers to arrange collections and confirm expected volumes.

• Investigate service failures, resolve discrepancies and identify opportunities for improvement.

• Monitor service levels, accuracy, costs and operational KPIs.

• Complete relevant paperwork, scanning checks and shift handovers.

• Support the wider traffic office and operational teams to maintain an efficient service.

What We’re Looking For

• Previous experience in transport planning, traffic management or a similar logistics environment.

• Excellent organisational, communication and problem-solving skills.

• The ability to work under pressure and adapt quickly to changing priorities.

• Strong attention to detail and a proactive approach to resolving issues.

• The ability to build effective working relationships with drivers, customers and network partners.

• Flexibility to support changing operational requirements.

• Knowledge of local postcode areas would be advantageous but is not essential.

Why Apply?

This is a fantastic opportunity to join an established logistics operation, with flexible opportunities for the right candidate, whether you're looking for a temporary-to-permanent role or a permanent position from the outset.

Salary: £35,000 per annum.