Transport Planner

Proactive Personnel Ltd; Shrewsbury; On-site; GBP 29,000 - 35,000; Full time

Job summary

Proactive Personnel Ltd is recruiting a Transport Planner for a permanent role based in Telford. The role involves coordinating deliveries, liaising with drivers and customers, and ensuring cost-efficient transport operations.

The candidate should be organised, proactive and able to manage competing priorities in a fast-paced environment. Strong IT skills and experience in transport planning systems are advantageous.

Qualifications

• Experience in transport, logistics or traffic planning environments.
• Strong communication and interpersonal skills.
• Excellent organisational abilities and prioritisation.
• Proactive problem-solving mindset and adaptability under pressure.

Responsibilities

• Plan and coordinate vehicle movements and deliveries per customer requirements.
• Liaise with drivers, customers, depots and internal teams on schedules.
• Identify and resolve transport and delivery issues promptly.
• Respond to customer inquiries by phone and email.
• Maintain transport records and complete administration.

Skills

Transport planning

Logistics

Traffic planning

Communication skills

Organisational skills

Problem-solving

Office IT

Tools

Microsoft Office

Job description

Transport Planner

Salary: £32,000 per annum

Hours: 45 hours per week

Working Pattern: Monday to Friday, 10:00am - 7:30pm

Job Type: Permanent

About the Role

We are recruiting on behalf of our client for an experienced Transport Planner to join their busy transport operation in Telford.

This is a key position within the traffic office, responsible for planning and coordinating deliveries, liaising with drivers and customers, and ensuring transport operations run efficiently and cost-effectively.

The successful candidate will be organised, proactive and confident working in a fast-paced transport environment, with the ability to manage competing priorities and resolve operational issues quickly.

Key Responsibilities

• Plan and coordinate vehicle movements and deliveries in line with customer requirements.
• Liaise with drivers, customers, depots and internal teams regarding schedules and operational updates.
• Identify and resolve transport and delivery issues proactively.
• Respond to customer enquiries by telephone and email.
• Maintain accurate transport records and complete relevant administration.
• Support the accounts and invoicing team with delivery-related queries.
• Monitor and report on key performance indicators (KPIs).
• Ensure transport planning activities comply with company procedures, industry regulations and health and safety requirements.
• Support fleet compliance planning, including vehicle inspection schedules.
• Assist with other reasonable duties and ad hoc tasks as required.

About You

• Previous experience within a transport, logistics or traffic planning environment.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to prioritise effectively.
• Good IT skills, including Microsoft Office.
• A proactive approach to problem-solving and continuous improvement.
• The ability to work effectively under pressure in a busy operational environment.
• Knowledge or experience of transport planning systems would be advantageous.

Why Apply?

This is an excellent opportunity to join an established transport operation in Telford, offering a competitive salary and a Monday to Friday working pattern.

If you have previous experience in traffic planning, transport planning, logistics or a similar role and are looking for your next opportunity, we would be keen to hear from you.