Transport Operations Coordinator - Immediate Start

Brook Street; Stockport; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Gym onsite

Shower facilities

Job summary

Qualifications

• Excellent telephone manner and clear communication skills.
• Ability to stay calm under pressure and provide practical solutions.
• Organised with attention to detail in a fast-moving environment.
• Comfort with learning new computer systems quickly.

Responsibilities

• Answering and placing calls with customers, drivers, and colleagues.
• Updating and monitoring transport jobs and service information in internal systems.
• Coordinating collections, deliveries, route updates and progress with drivers.
• Delivering timely delivery updates and communicating operational changes.
• Managing customer expectations when timings or requirements shift.
• Supporting the team with day-to-day operational challenges and escalations.
• Keeping accurate records in company systems.
• Providing general administration and operational support.

Skills

Communication

Active listening

Negotiation

Organization

Team player

Learning computer systems

Tools

Internal computer systems

Job description