Transport Operations Coordinator — Growth & Development

365 People; Newcastle-under-Lyme; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

On-site parking

Employer pension contribution

20 days holiday + Bank Holidays

Excellent training and development

Job summary

365 People is seeking a proactive Transport Administrator to join our busy operation in Newcastle-under-Lyme. You will support the day-to-day running of the transport operation, act as a key contact for drivers, and help keep deliveries on track.

This role suits someone with transport or logistics experience who thrives in a friendly, family-run environment. You’ll work with Transport Planners and the wider team, update systems, and assist with driver scheduling, documentation, and customer

Qualifications

• Excellent communication skills.
• Strong organisational ability.
• Good IT skills including Microsoft Office.
• Ability to prioritise a busy workload.
• Confident speaking with drivers and customers.
• Proactive approach to problem solving.
• Remain calm under pressure.
• Positive and reliable attitude.

Responsibilities

• Support the day-to-day running of the transport operation.
• Act as a key point of contact for drivers.
• Brief and debrief drivers.
• Monitor vehicle movements and delivery progress.
• Communicate with customers regarding collections and deliveries.
• Liaise with warehouses, drivers, planners and subcontractors.
• Support planners with vehicle and driver scheduling.
• Update transport systems with accurate operational information.
• Maintain transport documentation and records.

Skills

Excellent communication

Strong organisational ability

Microsoft Office

Prioritisation

Driver/customer liaison

Proactive problem solving

Tools

Transport Management Systems

Job description

365 People is seeking a proactive Transport Administrator to join our busy operation in Newcastle-under-Lyme. You will support the day-to-day running of the transport operation, act as a key contact for drivers, and help keep deliveries on track.

This role suits someone with transport or logistics experience who thrives in a friendly, family-run environment. You’ll work with Transport Planners and the wider team, update systems, and assist with driver scheduling, documentation, and customer