Transport Operations Coordinator — Admin & Planning

Hawkes Resourcing Group; Basildon; On-site; GBP 19,000 - 27,000; Full time

Job summary

Hawkes Resourcing Group in Basildon, Essex, seeks an experienced Transport Administrator/Planner to support a busy transport operation. You will work with drivers, assist with route planning and daily administration, and help ensure smooth deliveries while liaising with the Operations Manager.

The role suits someone with transport/logistics experience who can remain calm, organised and detail‑oriented in a fast-paced environment. 9:00–17:00, Mon-Fri, £16.48/hour umbrella PAYE.

Qualifications

• Previous experience in transport, logistics, distribution or fleet administration.
• Strong organisational and administrative skills.
• Experience communicating with drivers, customers and internal teams.
• Ability to stay calm and organised in a busy transport environment.
• Attention to detail and accurate record-keeping.

Responsibilities

• Act as a main point of contact for drivers throughout the day.
• Provide drivers with information and paperwork for deliveries.
• Monitor progress and report delays, breakdowns or issues.
• Process delivery paperwork, PODs and driver documents.
• Record failed deliveries and customer redelivery requests.
• Liaise with offices on delivery queries and changes to schedules.
• Maintain driver, vehicle and transport records.
• Assist with vehicle servicing, MOTs and replacement vehicles.
• Ensure daily/weekly vehicle inspections and report defects.
• Support with driver and vehicle compliance monitoring.
• Help plan routes and cover for Operations Manager absence.
• Carry out general administration for transport operations.

Skills

Organisational skills

Driver/Customer communication

Attention to detail

Problem solving

Team player

Tools

Excel

Email systems

Spreadsheets

Job description

Hawkes Resourcing Group in Basildon, Essex, seeks an experienced Transport Administrator/Planner to support a busy transport operation. You will work with drivers, assist with route planning and daily administration, and help ensure smooth deliveries while liaising with the Operations Manager.

The role suits someone with transport/logistics experience who can remain calm, organised and detail‑oriented in a fast-paced environment. 9:00–17:00, Mon-Fri, £16.48/hour umbrella PAYE.