Transport Administrator

365 People; Newcastle-under-Lyme; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

On-site parking

Employer pension contribution

20 days holiday + Bank Holidays

Excellent training and development

Job summary

365 People is seeking a proactive Transport Administrator to join our busy operation in Newcastle-under-Lyme. You will support the day-to-day running of the transport operation, act as a key contact for drivers, and help keep deliveries on track.

This role suits someone with transport or logistics experience who thrives in a friendly, family-run environment. You’ll work with Transport Planners and the wider team, update systems, and assist with driver scheduling, documentation, and customer

Qualifications

• Excellent communication skills.
• Strong organisational ability.
• Good IT skills including Microsoft Office.
• Ability to prioritise a busy workload.
• Confident speaking with drivers and customers.
• Proactive approach to problem solving.
• Remain calm under pressure.
• Positive and reliable attitude.

Responsibilities

• Support the day-to-day running of the transport operation.
• Act as a key point of contact for drivers.
• Brief and debrief drivers.
• Monitor vehicle movements and delivery progress.
• Communicate with customers regarding collections and deliveries.
• Liaise with warehouses, drivers, planners and subcontractors.
• Support planners with vehicle and driver scheduling.
• Update transport systems with accurate operational information.
• Maintain transport documentation and records.

Skills

Excellent communication

Strong organisational ability

Microsoft Office

Prioritisation

Driver/customer liaison

Proactive problem solving

Tools

Transport Management Systems

Job description

Transport Administrator

Location: Newcastle-under-Lyme, Staffordshire

Salary: Circa £28,000 per annum

Hours: 40 hours per week – rotating shifts within 06:00–18:00

Contract: Full-Time, Permanent

Overtime: Additional/weekend overtime paid

We're looking for a proactive and organised Transport Administrator to join a busy transport operation in Newcastle-under-Lyme.

This is an excellent opportunity for someone with transport or logistics experience who wants to develop their career within a supportive, family-run business.

Working closely with the Transport Planners and wider operations team, you'll help keep a busy HGV operation running smoothly throughout the day.

What You'll Be Doing

• Supporting the day-to-day running of the transport operation
• Acting as a key point of contact for drivers
• Briefing and debriefing drivers
• Monitoring vehicle movements and delivery progress
• Communicating with customers regarding collections and deliveries
• Liaising with warehouses, drivers, planners and subcontractors
• Supporting planners with vehicle and driver scheduling
• Updating transport systems with accurate operational information
• Maintaining transport documentation and records

What We're Looking For

Previous transport experience would be advantageous, but we're equally interested in someone with the right attitude and ability to learn.

You'll need:

• Excellent communication skills
• Strong organisational ability
• Good IT skills, including Microsoft Office
• The ability to prioritise a busy workload
• Confidence speaking with drivers and customers
• A proactive approach to problem solving
• The ability to remain calm under pressure
• A positive and reliable attitude

Experience within transport, logistics, general haulage, distribution, warehousing or fleet operations would be beneficial.

Experience using Transport Management Systems would also be advantageous.

Hours & Benefits

• Circa £28,000 per annum
• 40-hour working week
• Monday–Friday rotating early and late shifts within 06:00–18:00
• Paid overtime for additional/weekend hours
• 20 days holiday plus Bank Holidays
• Employer pension contribution
• On-site parking
• Excellent training and development

This would suit an experienced Transport Operator, Transport Coordinator, Logistics Coordinator, Traffic Operator or Transport Administrator, as well as someone looking to progress towards transport planning.