Transport CX Admin | SAP & Delivery Support

Siamo Recruitment a division of Siamo Group; Desborough; On-site; GBP 15,000 - 22,000; Full time

Job summary

Siamo Recruitment a division of Siamo Group is seeking a Customer Service Administrator in Desborough, NN14. The role requires handling emails, resolving customer and internal queries, and ensuring deliveries clear in the system.

Monday to Friday, 08:00–17:00, in a busy transport hub with a focus on accuracy and timely reporting. Ideal candidates will have excellent communication skills, customer service experience, and proficiency with SAP and Microsoft Office.

Qualifications

• Excellent communication skills.
• Customer service experience.
• Ability to work in a fast-paced environment.
• Experience using SAP and IT literacy (Excel, PowerPoint, Outlook).
• Excellent attention to detail and reliable timekeeping.

Responsibilities

• Answer emails from internal and external personnel.
• Solve problems for clients, customers and internal departments.
• Meet client and customer expectations.
• Resolve customer and client queries.
• Provide reports in a timely manner.
• Check deliveries have cleared on the system and investigate issues.
• Chase outstanding deliveries.

Skills

Communication skills

Customer service

Fast-paced environment

Attention to detail

Timekeeping

Geographical knowledge

Reliability

Tools

SAP

Excel

PowerPoint

Outlook

Job description

Siamo Recruitment a division of Siamo Group is seeking a Customer Service Administrator in Desborough, NN14. The role requires handling emails, resolving customer and internal queries, and ensuring deliveries clear in the system.

Monday to Friday, 08:00–17:00, in a busy transport hub with a focus on accuracy and timely reporting. Ideal candidates will have excellent communication skills, customer service experience, and proficiency with SAP and Microsoft Office.