Customer Service & Logistics Administrator

drnewitt.vincere.io; Bellshill; On-site; GBP 21,000 - 26,000; Full time

Job summary

drnewitt.vincere.io in the United Kingdom is seeking a Customer Service Administrator to join the Supply Chain team at the Cumbernauld site. You will handle end-to-end order processing, coordinate with Sales, and ensure accurate documentation for domestic and international shipments.

The role requires strong numeracy, attention to detail, and ERP skills; 40-hour week, Mon-Fri, standard office hours. Basic Food Hygiene training is noted and beneficial.

Qualifications

• Strong numeracy and literacy required.
• Excellent attention to detail and accuracy.
• Experience with ERP systems is advantageous.

Responsibilities

• Input orders manually and via ERP/EDI with accuracy.
• Serve as point of contact for Sales and coordinate information flow.
• Manage end-to-end order processing and documentation for shipments.
• Create export docs and shipping manifests for domestic and international shipments.
• Generate pallet labels and book deliveries to align with priorities.
• Maintain despatch records and ensure timely invoicing.
• Complete GRN for PODs and support audit documentation.
• Assist with data collection for key metrics and dashboards.
• Provide MLOR support and ensure ERP system usage across processes.

Skills

Numeracy

Literacy

Attention to detail

Computer literacy

Collaboration

Organizational skills

Communication

Documentation

Tools

ERP software

D365

Job description

drnewitt.vincere.io in the United Kingdom is seeking a Customer Service Administrator to join the Supply Chain team at the Cumbernauld site. You will handle end-to-end order processing, coordinate with Sales, and ensure accurate documentation for domestic and international shipments.

The role requires strong numeracy, attention to detail, and ERP skills; 40-hour week, Mon-Fri, standard office hours. Basic Food Hygiene training is noted and beneficial.