Transport Coordinator

Romac Logistics Ltd.; Motherwell; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Training and induction

Company pension

Holiday allowance

Onsite parking

Job summary

Romac Logistics Ltd are seeking a Transport Office Coordinator to work in Motherwell. The role coordinates office activities between driving teams and captures information to provide daily and weekly operational reports, ensuring services are delivered to a high standard.

The successful candidate will brief drivers, verify licenses, manage tachograph and telemetry compliance, and prepare customer activity reports using in-house systems.

Qualifications

• Experience in customer service, transport or logistics
• Excellent verbal and written communication
• Proficient with MS Excel and MS Word
• Good problem-solving skills and initiative
• Driving licence preferred

Responsibilities

• Brief drivers on daily activities
• Ensure drivers have correct licenses and complete checks
• Complete all declarations, RTWs and sign-offs per process
• Manage the digital tachograph process for compliance
• Manage telemetry system compliance
• Report delivery issues to Transport Management promptly
• Support Transport Shift Manager with investigations into accidents/incidents
• Prepare and distribute customer activity reports using in-house systems
• Coordinate with internal departments to resolve issues
• Ensure defects are reported, recorded and rectified per procedures

Skills

Customer service experience

Communication skills

Problem solving

Driving licence

Tools

MS Excel

MS Word

Job description

Job Type: Full-time, Permanent
Shift Pattern: 4 on 4 off Days 06:00 to 18:00 or Nights 18:00 to 06:00
Salary: £28,000 - £30,000 per year
Based: Motherwell

The successful applicant will be responsible for co-ordinating the transport office activities between the driving teams and to capture all information relating to their daily activities, then utilising this information to provide daily and weekly operational reports, as well as ensuring that all our services are delivered to a high standard.

About Romac Logistics:

Romac Logistics Ltd are a leading chilled and ambient food and drink 3PL specialist with a mission to provide high-quality end to end, reliable, and cost-effective solutions to our customers. Formed in 2018, we have established ourselves as a rapidly growing business, offering first-class service to our valued customers. With over 25 years of logistics experience, we understand that transporting temperature-sensitive goods is complex and requires precision and expertise. Our highly experienced professionals have the necessary knowledge, resources, and expertise to ensure that your goods are transported safely and reliably.

Roles and Responsibilities:

• Brief all drivers on daily activities
• Ensure all drivers have correct licenses and completing checks where necessary
• Ensure all “other work” declarations, RTWs, infringement sign offs are completed in line with the agreed process and timescales
• Manage the digital tachograph process to ensure compliance
• Manage telemetry system compliance
• Report delivery issues, defects, accidents or safety related issues to the Transport Management team in a timely manner
• Support Transport Shift Manager with investigation of accidents and incidents
• Prepare and distribute customer activity reports using in house tracking systems and reporting functions
• Communicate and coordinate potential issues with internal departments helping to work to as a team to a solution beneficial to all parties involved
• Ensure that all defects are reported, recorded, and rectified following company procedures, completing all relevant documentation.

Skills and Experience:

• Experience working in a customer service, transport or logistics environment
• Excellent communication skills both verbal and written
• Experience of using MS Office including excel & word
• Good problem-solving skills with an ability to innovate and use own initiative
• Valid driving licence is preferred (but not essential)

What We Offer:

• Training and induction on company systems
• Experienced team
• Company pension, holiday allowance and onsite parking