Transport Shift Manager

C&C Group Plc; Hounslow; On-site; GBP 35,000 - 50,000; Full time

Job summary

C&C Group Plc is seeking an experienced leader in Hounslow, United Kingdom, to manage a team of drivers and administrators. Your role will involve ensuring safe and efficient deliveries while maintaining high customer satisfaction. Expected qualifications include management experience in FMCG or Logistics, excellent communication skills, and a Transport Management CPC. The position is full-time and operates Monday to Friday with occasional weekends. Join us in delivering outstanding service while adhering to health and safety standards.

Qualifications

• Must have management/leadership experience in an FMCG or Logistics environment.
• Excellent communication skills to provide accurate information.
• Ability to work accurately under pressure.

Responsibilities

• Responsible for leading a team including drivers and administrators.
• Ensure customer specifications are met with minimum wastage.
• Maintain compliance with health and safety regulations.

Skills

Management/Leadership experience in FMCG or Logistics

Excellent communication skills

Attention to detail / accuracy

Good IT skills including Microsoft office packages

Education

Holding a Transport Management CPC

Job description

About the role

Shift: Monday to Friday (Occasional weekend work if required)

As an experienced leader, you will be responsible for leading a team which includes team, class 2 drivers, administrators, and drivers’ mates to ensure safe, efficient, reliable, and cost‑effective deliveries are made to our customers. Maintain a high level of customer satisfaction while managing the daily operation while using your leadership skills to motivate and inspire staff to achieve and adhere to health & safety standards. Be accountable for ensuring compliance in transport legislation and the implementation of cost‑effective enhancements to improve the service we offer.

Key Accountabilities

• Ensure all items delivered are to agreed customer specification with minimum wastage.
• Ensure that the department and depot achieve the company quality targets whilst operating within productivity targets.
• Proactive communication with internal and external customers, line manager and customer service team regarding operational issues.
• Maintain staff performance and identify further training / retraining during 1:2:1 sessions and performance meetings including disciplinary investigations.
• Ensure that all vehicles and associated equipment are operated in the appropriate manner meeting all current driver and vehicle legislation and within Company Policy.
• Ensure that all drivers and mates are aware of and comply with all relevant Health & Safety and Fire regulations, and that the approved Matthew Clark uniform and Safety wear is always worn by all staff.
• Investigate infringement through de‑brief and escalation as required.

About you

In this role, being organised is only the start. You also need to be motivated, adaptable and able to take the initiative to solve problems and inspire staff to be the best.

• Management/Leadership experience in FMCG or Logistics environment is a must.
• Excellent communication skills to deliver accurate information to customers and Depot Management.
• The ability to work efficiently and accurately under pressure.
• Be professional, approachable, and helpful to ensure smooth running of the general operation.
• Attention to detail / accuracy.
• Good IT skills including Microsoft office packages.
• Must hold a Transport Management CPC.
• IOSH Managing Safely knowledge desirable.

Equal Opportunity Statement

C&C Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.