Transport Administrator

Unilin Flooring UK & Ireland; Liverpool; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

33 Days Annual Leave

Private Medical Cover

Death in Service Benefit (x2 annual-s)

Enhanced maternity benefit

Product discounts

Job summary

Unilin Flooring UK & Ireland is seeking an organised Transport Coordinator to manage load and route planning, and the flow of information for inbound and outbound deliveries. You’ll handle transport administration, ensure timely documentation, and support cost‑effective shipping across UK regions.

The role requires at least 6 months in transport management, experience with SAP, and strong MS Office skills. You’ll interact with transport partners, internal teams, and customers, maintaining

Qualifications

• Minimum 6 months’ experience in a transport management environment.
• Experience with SAP.
• Experience engaging with transport companies.
• Hands-on experience in complaint resolution and shipment costing.
• Strong route planning knowledge across UK regions.
• Proficient in Microsoft Office (Excel, Word, Outlook) and in-house systems.
• Capable of managing multiple administrative and planning tasks under pressure.
• Customer-focused with a disciplined, conscientious approach.

Responsibilities

• Ensure all administrative tasks relating to transport, distribution and returns are carried out accurately and timely.
• Meet customer order requirements within lead-time, cost, volume, and quality specifications.
• Assist in load and route planning.
• Complete returned goods documentation promptly and cost-effectively.
• Manage the flow of information regarding inbound/outbound deliveries.
• Build positive relationships with internal departments and suppliers.
• Handle incoming communication from customer service and resolve enquiries.
• Undertake other tasks within responsibility levels or as directed by management.
• Contribute ideas to improve customer service.

Skills

Route planning

Complaint resolution

Multitasking

Microsoft Office

Tools

SAP

Job description

Your future job

This fast-paced role is perfect for someone who is motivated, a good communicator, and capable of effectively prioritising their workload. Key responsibilities include load and route planning, manage the flow of information regarding the status of customer inbound/outbound deliveries and completing all administrative tasks relating to transport, distribution and returns in an accurate and timely manner.

Who are you?

Essential Criteria:

• A candidate who embodies our values and places the customer at the heart of everything they do.
• Minimum 6 months’ experience working within a transport management environment
• Has some experience working with SAP.
• Feels comfortable engaging from time to time directly with transport companies.
• Has had hands‑on experience in complaint resolution and shipment costing.
• Demonstrates strong route planning knowledge across all UK regions, ensuring efficient and cost-effective transport solutions.
• Is proficient in Microsoft Office (Excel, Word, Outlook) and comfortable navigating in-house systems.
• Maintains a disciplined and conscientious approach, capable of managing multiple administrative and planning tasks simultaneously.
• Thrives under pressure and can adapt quickly to changing schedules, maintaining accuracy and professionalism throughout.

Desirable Criteria:

• Interest in business improvement and driving efficiency.
• Be able to interpret data and provide reports as and when required.

Responsibilities:

• Ensure all administrative tasks relating to the transport, distribution and returns departments are carried out consistently, accurately and in a timely manner.
• To achieve customer order requirements within the agreed parameters relating to lead‑time, cost, volume, and quality specification.
• Assist in both load and route planning.
• Complete returned goods documentation in a timely and cost-effective manner.
• Manage the flow of information regarding the status of customer inbound/outbound deliveries.
• Build positive relationships with internal departments and suppliers.
• Handle incoming communication from customer service and resolve enquiries.
• Undertake any other tasks within the appropriate levels of responsibility or as directed by a member of the management team.
• Contribute ideas which will improve our ability to provide exceptional customer service.

Health & Safety:

• Work within the Health and Safety Guidelines set out by the Company
• Check compliance adherence for Digital Tachographs and drivers’ hours and infringements monitored
• Be aware of the Risk assessments applicable to you and comply with relevant Safe Systems of Work

What can you expect?

• Competitive Annual Salary
• 33 Days Annual Leave
• Private Medical Cover – (available upon passsing probation)
• Death in Service Benefit (x2 annual salary)
• Enhanced maternity benefit
• An employer with a clear sustainability strategy (for our planet, customers, and employees).
• We invest in your development and believe in lifelong learning.
• Our unique Unilin DNA.
• Enjoy great discounts on our products.
• In short, you’ll be joining a Top Employer!

Who are we?

Unilin is an international leader in interior design and building solutions with a strong focus on sustainability and innovation. With our flooring, panels, insulation materials, and technologies, we are present in the homes and workplaces of millions of people, as well as in public spaces around the world. Our brands Quick-step, Pergo, and Moduleo are probably familiar to you. Worldwide, around 8,300 employees work every day to push boundaries and innovate. Want to know more about our story? Be sure to check out our website.

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