Training & Engagement Leader: Grow People & Service

Beaverbrook; Leatherhead; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Discounts on retail and leisure

Personal development support

Wide range of recognised quals and dev

Discounted Food & Beverage

28 days annual leave, rises yearly

Pension

Life Insurance

Sick Pay

Long Service Awards

Recommend a Friend scheme £600

Cycle to work

Uniforms

Free parking

Job summary

Beaverbrook seeks a passionate Training & Engagement Manager to lead the estate’s learning, development and employee engagement agenda. You will work with the HR Director to design and deliver our learning strategy, enhance engagement initiatives and support teams to deliver exceptional service.

You’ll manage the Learning Management System (MAPALOne) and oversee Apprenticeships and early careers, measuring impact through training data and building strong manager partnerships.

Qualifications

• Experience in Learning & Development, Talent Development or Employee Engagement.
• Previous experience designing and delivering training programmes.
• Experience managing or mentoring others.
• Strong presentation and facilitation skills.
• Excellent communication and stakeholder management abilities.
• A proactive and creative approach to employee engagement.
• Experience using learning management systems and producing meaningful reports.
• A genuine passion for developing people and enhancing workplace culture.
• HOSPITALITY industry experience is a plus.

Responsibilities

• Lead Beaverbrook's learning, development and engagement strategy.
• Design and deliver leadership, management and service excellence programmes.
• Manage induction experience and wider learning journey.
• Drive employee engagement initiatives, recognition programmes and wellbeing.
• Oversee apprenticeships and early careers development opportunities.
• Act as lead for the Learning Management System (MAPALOne).
• Analyze training data to identify opportunities and measure impact.
• Build relationships with managers to support development planning across departments.
• Coach and develop the Training & Engagement Advisor.
• Champion a culture of continuous learning, collaboration and guest service.

Skills

Learning & Development

Employee Engagement

Training design

Leadership development

Stakeholder management

Presentation & facilitation

Relationship building

LMS usage MAPALOne

Education

Bachelor’s degree or equivalent in a relevant field

Tools

MAPALOne

Job description

Beaverbrook seeks a passionate Training & Engagement Manager to lead the estate’s learning, development and employee engagement agenda. You will work with the HR Director to design and deliver our learning strategy, enhance engagement initiatives and support teams to deliver exceptional service.

You’ll manage the Learning Management System (MAPALOne) and oversee Apprenticeships and early careers, measuring impact through training data and building strong manager partnerships.