Training Manager

Beaverbrook; Leatherhead; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Discounts on retail and leisure

Personal development support

Wide range of recognised quals and dev

Discounted Food & Beverage

28 days annual leave, rises yearly

Pension

Life Insurance

Sick Pay

Long Service Awards

Recommend a Friend scheme £600

Cycle to work

Uniforms

Free parking

Job summary

Beaverbrook seeks a passionate Training & Engagement Manager to lead the estate’s learning, development and employee engagement agenda. You will work with the HR Director to design and deliver our learning strategy, enhance engagement initiatives and support teams to deliver exceptional service.

You’ll manage the Learning Management System (MAPALOne) and oversee Apprenticeships and early careers, measuring impact through training data and building strong manager partnerships.

Qualifications

• Experience in Learning & Development, Talent Development or Employee Engagement.
• Previous experience designing and delivering training programmes.
• Experience managing or mentoring others.
• Strong presentation and facilitation skills.
• Excellent communication and stakeholder management abilities.
• A proactive and creative approach to employee engagement.
• Experience using learning management systems and producing meaningful reports.
• A genuine passion for developing people and enhancing workplace culture.
• HOSPITALITY industry experience is a plus.

Responsibilities

• Lead Beaverbrook's learning, development and engagement strategy.
• Design and deliver leadership, management and service excellence programmes.
• Manage induction experience and wider learning journey.
• Drive employee engagement initiatives, recognition programmes and wellbeing.
• Oversee apprenticeships and early careers development opportunities.
• Act as lead for the Learning Management System (MAPALOne).
• Analyze training data to identify opportunities and measure impact.
• Build relationships with managers to support development planning across departments.
• Coach and develop the Training & Engagement Advisor.
• Champion a culture of continuous learning, collaboration and guest service.

Skills

Learning & Development

Employee Engagement

Training design

Leadership development

Stakeholder management

Presentation & facilitation

Relationship building

LMS usage MAPALOne

Education

Bachelor’s degree or equivalent in a relevant field

Tools

MAPALOne

Job description

At Beaverbrook, we believe exceptional guest experiences begin with exceptional people. We're looking for a passionate and innovative Training & Engagement Manager to lead our learning, development and employee engagement agenda across the Estate.

This is an exciting opportunity for an experienced learning and development professional who thrives on creating meaningful employee experiences, delivering engaging training programmes and building a culture where people can grow, develop and perform at their very best.

Working closely with the HR Director and departmental leaders, you'll be responsible for designing and delivering our learning strategy, enhancing employee engagement initiatives and ensuring our teams have the skills, confidence and support to deliver the outstanding service standards synonymous with the Beaverbrook brand. The role also includes management of our Training & Engagement Advisor.

What You'll Be Doing

• Leading Beaverbrook's learning, development and engagement strategy.
• Designing and delivering engaging leadership, management and service excellence programmes.
• Managing our company induction experience and wider learning journey.
• Driving employee engagement initiatives, recognition programmes and wellbeing activities.
• Overseeing apprenticeships and early careers development opportunities.
• Acting as the lead for our Learning Management System (MapalOne).
• Analysing training and engagement data to identify opportunities and measure impact.
• Building strong relationships with managers to support development planning across departments.
• Coaching and developing the Training & Engagement Advisor.
• Championing a culture of continuous learning, collaboration and exceptional guest service.

Who you are:

You'll be a confident trainer, facilitator and relationship-builder who loves helping people succeed.

You’ll ideally have:

• Experience in Learning & Development, Talent Development or Employee Engagement.
• Previous experience designing and delivering training programmes.
• Experience managing or mentoring others.
• Strong presentation and facilitation skills.
• Excellent communication and stakeholder management abilities.
• A proactive and creative approach to employee engagement.
• Experience using learning management systems and producing meaningful reports.
• A genuine passion for developing people and enhancing workplace culture.

Hospitality experience would be advantageous, but we're equally interested in candidates who share our commitment to exceptional service and people development

Shift Pattern:

• 32 hours per week
• 4 days our of 7

Benefits

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.

As a member of our team, you can expect to receive:

• Competitive salary
• Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
• Personal development support
• Wide range of recognised qualifications and development opportunities
• Discounted rates on Food & Beverage
• 28 days annual leave(including Bank Holidays), rising by 1 day each year for 5 years
• Pension
• Life Insurance
• Sick Pay
• Long Service Awards
• Earn up to £600 for recommend a friend scheme
• Cycle to work scheme
• Uniforms
• Free parking
• And other local benefits

Compensation: Competitive salary