Training and Engagement Manager

Beaverbrook; Leatherhead; On-site; GBP 24,000 - 36,000; Part time

Benefits offered by this job

Competitive salary

Development opportunities

Pension and life insurance

28 days holiday + increases

Discounts and benefits

Job summary

Beaverbrook in Leatherhead seeks a Training & Engagement Manager to lead our learning, development and employee engagement agenda across the Estate. You will design and deliver learning strategies, enhance engagement initiatives and ensure teams have the skills, confidence and support to deliver exceptional service.

Joining with 32 hours per week (4 days out of 7), you will manage the Training & Engagement Advisor, collaborate with the HR Director and campus leaders, and drive a culture of

Qualifications

• Experience in Learning & Development, Talent Development or Employee Engagement.
• Ability to design and deliver training programmes.
• Experience managing or mentoring others.
• Strong presentation and facilitation skills.
• Excellent communication and stakeholder management.

Responsibilities

• Lead Beaverbrook’s learning, development and engagement strategy.
• Design and deliver leadership, management and service excellence programmes.
• Manage induction experience and wider learning journey.
• Drive employee engagement initiatives and wellbeing activities.
• Oversee apprenticeships and early careers development opportunities.
• Act as the lead for MapalOne LMS.
• Analyse training data to identify opportunities and measure impact.
• Coach the Training & Engagement Advisor and develop capability across teams.

Skills

Learning & Development

Stakeholder management

Facilitation

Presentation skills

Employee engagement

LMS experience

Tools

MapalOne LMS

Job description

At Beaverbrook, we believe exceptional guest experiences begin with exceptional people. We're looking for a passionate and innovative Training & Engagement Manager to lead our learning, development and employee engagement agenda across the Estate.

This is an exciting opportunity for an experienced learning and development professional who thrives on creating meaningful employee experiences, delivering engaging training programmes and building a culture where people can grow, develop and perform at their very best.

Working closely with the HR Director and departmental leaders, you'll be responsible for designing and delivering our learning strategy, enhancing employee engagement initiatives and ensuring our teams have the skills, confidence and support to deliver the outstanding service standards synonymous with the Beaverbrook brand. The role also includes management of our Training & Engagement Advisor.

What You’ll Be Doing

• Leading Beaverbrook’s learning, development and engagement strategy.
• Designing and delivering engaging leadership, management and service excellence programmes.
• Managing our company induction experience and wider learning journey.
• Driving employee engagement initiatives, recognition programmes and wellbeing activities.
• Overseeing apprenticeships and early careers development opportunities.
• Acting as the lead for our Learning Management System (MapalOne).
• Analysing training and engagement data to identify opportunities and measure impact.
• Building strong relationships with managers to support development planning across departments.
• Coaching and developing the Training & Engagement Advisor.
• Championing a culture of continuous learning, collaboration and exceptional guest service.

Who you are

You’ll be a confident trainer, facilitator and relationship-builder who loves helping people succeed.

You’ll ideally have:

• Experience in Learning & Development, Talent Development or Employee Engagement.
• Previous experience designing and delivering training programmes.
• Experience managing or mentoring others.
• Strong presentation and facilitation skills.
• Excellent communication and stakeholder management abilities.
• A proactive and creative approach to employee engagement.
• Experience using learning management systems and producing meaningful reports.
• A genuine passion for developing people and enhancing workplace culture.

Hospitality experience would be advantageous, but we’re equally interested in candidates who share our commitment to exceptional service and people development.

Shift Pattern:

• 32 hours per week
• 4 days out of 7

Benefits

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.

As a member of our team, you can expect to receive:

• Competitive salary
• Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
• Personal development support
• Wide range of recognised qualifications and development opportunities
• Discounted rates on Food & Beverage
• 28 days annual leave(including Bank Holidays), rising by 1 day each year for 5 years
• Pension
• Life Insurance
• Sick Pay
• Long Service Awards
• Earn up to £600 for recommend a friend scheme
• Cycle to work scheme
• Uniforms
• Free parking
• And other local benefits

Compensation: Competitive salary