Training and Support Team Leader

Home Instead; Exeter; On-site; GBP 80,000 - 100,000; Full time

Job summary

A community care provider in Exeter is seeking a dedicated Training & Support Team Leader to empower Care Professionals. You will deliver training, conduct assessments, and ensure compliance with training records. Applicants should possess a Level 3 NVQ in Health & Social Care and have strong communication skills. This is a full-time, on-site position, with a requirement for flexibility in working hours, including weekends.

Benefits

Opportunities for professional development

Supportive team environment

Make a real difference

Qualifications

• Strong knowledge of the health and social care sector.
• Ability to support, motivate, and develop others.
• Flexibility to work outside standard office hours.

Responsibilities

• Deliver high-quality Learning & Development training for all new Care Professionals.
• Provide ongoing support, supervision, and annual appraisals.
• Ensure compliance with training records and employee documentation.

Skills

Presentation skills

Communication skills

Organizational skills

IT literacy

Education

Level 3 NVQ in Health & Social Care

Tools

Microsoft Office

Google Suite

Job description

Our office was established in 2011and our mission is to brighten the lives of our clientsgiving them a sense of purpose, wellbeing & worth. This role will play a vital partin growing our team of friendly, kind and reliable Care Professionals.

Job Description

Helping Care Professionals Succeed

We’re looking for a dedicated and experienced Training & Support Team Leaderto support, develop, and empower our Care Professionals. In this role, you’ll play a key part in ensuring our team has the skills, confidence, and knowledge to provide outstanding care.

What You’ll Do:

• Deliver high-quality Learning & Development training for all new Care Professionals.
• Complete on-the-job competency assessments to maintain high standards.
• Ensure all Care Professionals receive regular refresher training.
• Provide ongoing support, supervision, and annual appraisals.
• Monitor staff welfare, morale, and well-being.
• Organise team meetings and social events to promote a strong team culture.
• Ensure compliance with training records and employee documentation.
• Participate in shared on-call duties as needed.

Qualifications

What You’ll Need:

• Level 3 NVQ in Health & Social Care (or equivalent).
• Strong knowledge of the health and social care sector.
• Excellent presentation and communication skills.
• Ability to support, motivate, and develop others.
• Organisational skills with the ability to prioritise under pressure.
• IT literacy, including Microsoft Office or Google Suite.
• A full driving licence and access to a vehicle.
• Flexibility to work outside standard office hours when required.

Additional Information

Why Join Us?

• A rewarding role where you can make a real difference.
• A supportive and friendly team environment.
• Opportunities for professional development and growth.

This is a full-time, on-site role, working Monday to Friday with a requirement for flexibility to work weekends.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject toDBS enhanced disclosure.

If you’re passionate about training, support, and ensuring the highest standards of care, we’d love to hear from you. Apply today!