Trainee Service Technician

Medstrom Ltd; Sheffield; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

33 days' annual leave entitlement

Discounts & cashback (Rewards)

Salary Sacrifice (Cycle to Work)

Full induction & training

Birthday treat

Death in Service

Employee Ownership Trust

Job summary

Medstrom is seeking a Trainee Service Technician in Sheffield with a clean UK driving licence to deliver and maintain products in clinical environments. After training you will set up products at patient sites, perform safety tests, and support decontamination routines within a defined career pathway.

The role offers 37.5 hours weekly (Mon–Fri 8:30–17:00, weekends every 4 weeks with days off), on-call payments, and comprehensive training.

Qualifications

• Mechanical or electrical background desirable, but not essential, as full training will be provided
• Experience working within a healthcare setting is desirable
• Full UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)

Responsibilities

• Driving the company van to different hospitals within the region
• Delivering clean, ready-to-use products to and around customer sites
• Collecting products after use and transporting them to the service location for decontamination
• Disinfecting, function checking, repairing, and electrical safety testing products
• Completing records of testing, delivery, and collection
• Maintaining available product stock and spare parts inventory
• Completing product modifications when required
• Providing product demonstrations and basic training to staff
• Maintaining a clean and tidy work environment

Skills

Mechanical background

Electrical background

Healthcare experience

Full UK driving licence

Job description

Trainee Service Technician

Sheffield

Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driver's licence and a can-do attitude, we want to hear from you. We are looking for a dedicated and enthusiastic Trainee Service Technician to join our team based at our Sheffield service centre.

The Benefits

• Basic starting salary of £25,000 + on-call and overtime payments
• Additional payments for on-call duties
• Contributory pension scheme
• 33 days' annual leave entitlement
• Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme
• Salary Sacrifice Schemes, including Cycle to Work
• Full induction with great training and support
• Receive a treat on your birthday
• Death in Service benefit provided
• Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company

The Role

As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set up of products for patients, within agreed delivery times, repair and proactive maintenance of products, and support at the delivery stage to customers in various clinical environments. This role follows our Career Pathway, with clearly defined training, experience, and knowledge to enable you to progress your career with Medstrom.

Main responsibilities of the role

• Driving the company van to different hospitals within the region
• Delivering clean, ready-to-use products to and around customer sites
• Collecting products after use and transporting them to the service location for decontamination
• Disinfecting, function checking, repairing, and electrical safety testing products
• Completing records of testing, delivery, and collection
• Maintaining available product stock and spare parts inventory
• Completing product modifications when required
• Providing product demonstrations and basic training to staff
• Maintaining a clean and tidy work environment

Hours of work: 37.5 per week, working Monday to Friday 8.30am-5pm. You will work weekends every 4 weeks, with the Friday and the Monday off.

You will also be required to participate in an on-call rota (once trained) to support the team and the customer. This is subject to an on-call payment and additional payment for hours worked.

About You

To join us as a Trainee Service Technician, ideally, you will need to have or be willing to develop the following:

Qualifications and experience requirements

• Mechanical or electrical background desirable, but not essential, as full training will be provided
• Experience working within a healthcare setting is desirable
• Full UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)

Personal Requirements

• A proactive, 'can-do' attitude
• Excellent customer service skills
• The ability to communicate effectively
• The ability to work under your own initiative and follow procedures laid out by the business to achieve deadlines
• Basic knowledge of hygiene and safety rules
• Basic PC skills to include email and MS Office
• Will need to be DBS checked due to the nature of the role

Please note, this role will involve manual handling - loading, lifting, and carrying Medstrom products into the van.

Why join Medstrom?

Medstrom are now an employee-owned business run through an employee ownership trust (EOT). The EOT sustains Medstrom's independence and recognition of the fact that we are built upon the hard work and commitment of our employees and is unlike any other company in the industry. Medstrom leadership team said, "It gives us all great pleasure to give something back to our very committed colleagues, as they often go above and beyond their duty to ensure our customers are well looked after."

Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company's success.

Webrecruit and Medstrom are equal opportunities employers. We value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.

Medstrom operates a zero-tolerance policy towards any harassment of any kind towards our colleagues.