Trainee Service Technician

Medstrom; Craigavon; On-site; GBP 22,500 - 27,500; Full time

Benefits offered by this job

Salary up to £25,000 per annum

Contributory pension scheme

On-call and call-out payments

Employee rewards scheme

33 days’ annual leave

Full induction and training

Salary Sacrifice Schemes

Birthday treat

Death in Service benefit

Job summary

A leading medical device service provider in Northern Ireland is looking for a Trainee Service Technician. In this entry-level position, you will deliver maintenance services, ensuring products are clean and ready for use. Candidates should have strong customer service skills and a valid UK/Irish driving licence. Full training is provided, and the role requires flexibility in working hours, including an on-call schedule. The position offers a competitive salary and numerous employee benefits, making it a great opportunity for career growth.

Qualifications

• Mechanical or electrical background desirable, but not essential.
• Experience of delivery driving and route planning desirable.
• DBS checked or willingness to complete one.

Responsibilities

• Deliver clean, ready-to-use products to customer sites.
• Collect products for decontamination.
• Disinfect, function-check, repair, and test products.
• Maintain stock and spare parts inventory.

Skills

Excellent customer service and communication skills

Ability to work independently

Basic PC skills, including email and MS Office

Education

Full UK/Irish driving licence

Job description

Trainee Service Technician – Medstrom, Craigavon, Northern Ireland, United Kingdom

Established in 2010, Medstrom is a market‑leading provider of medical device services to the NHS and other caregiving facilities. As an employee ownership trust (EOT), the company offers strong growth opportunities and a supportive, values‑driven culture.

Benefits

• Salary up to £25,000 per annum with on‑call payments → OTE of approx. £27,000+
• Contributory pension scheme
• On‑call and call‑out payments in addition to salary
• Discounts and cashback on shopping, supermarkets and holidays through a rewards scheme
• 33 days’ annual leave entitlement
• Full induction with great training and support from a dedicated team
• Salary Sacrifice Schemes, including Cycle to Work
• Birthday treat
• Death in Service benefit
• Participation in an Employee Ownership Trust (EOT) with associated benefits

The Role

As a Trainee Service Technician you will deliver an effective and timely maintenance service to customers in the Portadown, Craigavon area and hospitals throughout Ireland.

• Deliver clean, ready‑to‑use products to and around customer sites
• Collect products after use and return them to the service location for decontamination
• Disinfect, function‑check, repair, and perform electrical safety tests on products
• Complete records of testing, delivery, and collection
• Maintain available product stock and spare parts inventory
• Complete product modifications when required
• Provide product demonstrations and basic training to staff
• Maintain a clean and tidy work environment
• Work flexible hours – Monday to Friday with shift rota (early and late shifts, weekends) and, once fully trained, on‑call rota with additional payments

About You

Qualifications and experience requirements:

• Mechanical or electrical background desirable, but not essential – full training provided
• Experience of delivery driving and route planning desirable
• Full UK/Irish driving licence required

Personal requirements:

• Excellent customer service and communication skills
• Ability to work independently, following procedures to meet deadlines
• Basic PC skills, including email and MS Office
• DBS checked (or willingness to complete one)
• Physical capability for manual handling – lifting, carrying, and loading products into the van

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Engineering and Other
• Medical Equipment Manufacturing

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Webrecruit and Medstrom are equal opportunities employers, valuing diversity and committed to providing equal employment opportunities for all applicants. The company operates a zero‑tolerance policy to any harassment towards colleagues.