Service Technician / Delivery Driver

TieTalent; Thame; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Competitive basic salary up to £25,000

33 days annual leave

Contributory pension scheme

Rewards scheme with discounts

Death in Service benefit

Job summary

A healthcare service provider is looking for a motivated Service Technician / Delivery Driver to deliver and maintain medical devices in various clinical settings. The ideal candidate will have a valid UK driving licence and excellent customer service skills. Full training is provided for all tasks, including product delivery and maintenance. Competitive salary with additional on-call payments and generous benefits offered.

Qualifications

• Full, valid UK driving licence required.
• Experience in a healthcare setting is desirable.
• Knowledge of medical device products welcome but not essential.

Responsibilities

• Deliver clean products to customer sites.
• Collect products after use for decontamination.
• Disinfect and check the functionality of products.

Skills

Mechanical or electrical background

Excellent customer service skills

Basic PC skills

Ability to communicate effectively

Job description

Overview

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About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.

We are looking for a dedicated Service Technician / Delivery Driver to join us working Wednesday to Sunday across Oxford and surrounding areas, feeding from our Thame service location.

The Role

As a Service Technician / Delivery Driver, you will be required to deliver an effective and timely delivery and maintenance service to customers. After training, this will include the delivery and installation of products for patients within agreed delivery times, repair and proactive maintenance of products, and support at the delivery stage to customers in various clinical environments.

Main responsibilities of the role:

• Deliver clean, ready-to-use products to and around customer sites
• Collect products after use and return them to the service location for decontamination
• Disinfect, function check, repair and electrical safety test products – full training will be given
• Complete records of testing, delivery and collection within our computerised system
• Maintain available product stock and spare parts inventory
• Complete product modifications when required
• Provide product demonstrations and basic training to staff
• Maintain a clean and tidy work environment

Hours of work: 37.5 per week, Wednesday to Sunday. You will also be required to participate in an out-of-hours on-call rota (once trained) to support the team and the customers. This is subject to an on-call payment and additional payment for hours worked.

Benefits

• Competitive basic salary of up to £25,000 with estimated potential earnings of approx. £27,000+ with on-call payments
• Additional on-call payments
• Contributory pension scheme
• 33 days annual leave entitlement
• Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme
• Salary sacrifice schemes including Cycle to Work
• Full induction with great training and support from dedicated team members
• Receive a treat on your birthday
• Death in Service benefit provided
• Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company

About You

To join us as a Service Technician / Delivery Driver, ideally you will need to have or be willing to develop the following skills:

• Mechanical or electrical background desirable, but not essential as full training will be provided
• Experience working within a healthcare setting is desirable
• Full, valid UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
• Knowledge of Medstrom and/or other medical device manufacturers products would be desirable, but not essential

Personal Requirements:

• A proactive, can-do attitude
• Excellent customer service skills
• The ability to communicate effectively
• The ability to work under your own initiative, and follow procedures laid out by the business to achieve deadlines
• Basic knowledge of hygiene and safety rules
• Basic PC skills to include email and MS Office
• DBS checked (or the willingness to complete one)

Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.

Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

EEO: Equal opportunities employer statements retained.