Partnership Manager

Medstrom; Southampton; On-site; GBP 42,000 - 45,000; Full time

Benefits offered by this job

Company car

Car allowance

33 days leave

Pension scheme

Discounts & cashback

Induction & training

Birthday gift

Cycle to Work

Death in Service

Employee Ownership Trust benefits

Job summary

Medstrom is seeking a Partnership Manager to oversee key NHS accounts and develop new business opportunities across the South of England. You will nurture customer relationships, address needs quickly and coordinate internal resources to meet customer objectives.

You will manage KPIs, deliver solutions aligned to client goals, and drive growth within existing contracts while leveraging your market knowledge and senior account-management experience.

Qualifications

• Strong senior account management experience, preferably within Medical Devices.
• Strong market knowledge to identify opportunities for the business.
• Proven ability to grow existing accounts.
• Excellent communication and stakeholder management.
• Extensive contract/service management experience at senior NHS level with proven results.
• Computer literacy with Microsoft Office applications.
• Data analysis skills; Power BI desirable.
• Experience of tendering/operating leases/contract implementation an advantage.
• Hold and maintain a full UK driving licence.

Responsibilities

• Manage and grow key NHS accounts, ensuring KPIs and high satisfaction levels.
• Build and maintain senior stakeholder relationships across Trusts.
• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
• Deliver solutions aligned to customer needs and objectives.
• Identify and develop new commercial opportunities within existing contracts.
• Track performance metrics and analyse product usage to drive improvement.

Skills

Senior account management

Account growth

Communication

Stakeholder management

NHS contracting

Office software

Data analysis

Tendering

Driving licence

Tools

Power BI

Job description

Partnership Manager

Southampton - covering the South of England

Benefits

• Starting salary of £42,000 - £45,000 (depending on experience) + bonus potential
• Company car or car allowance
• 33 days’ annual leave entitlement
• Contributory Pension scheme
• Discounts and cashback on shopping, supermarkets, and holidays
• Full Induction with great training and support
• Birthday gift
• Salary sacrifice schemes, including Cycle to Work
• Death in Service benefit provided
• Part of an Employee Ownership Trust (EOT) with associated benefits

Role

As a Partnership Manager, you will manage key contracted Medstrom accounts and identify/develop new business opportunities within these accounts.

You will develop, maintain, and address customers' needs and concerns as quickly and effectively as possible whilst engaging internal resources to best meet the needs of the customer.

• Manage and grow key NHS accounts, ensuring KPIs and high satisfaction levels.
• Build and maintain senior stakeholder relationships across Trusts.
• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
• Deliver solutions aligned to customer needs and objectives.
• Identify and develop new commercial opportunities within existing contracts.
• Track performance metrics and analyse product usage to drive improvement.

Working 37.5 hours per week, Monday to Friday.

About You

• Strong senior account management experience, preferably within Medical Devices.
• Strong market knowledge to help identify opportunities for the business.
• Proven ability to grow existing accounts.
• Excellent communication and stakeholder management.
• Extensive and demonstrable contract/service management experience at a senior NHS level with proven results.
• Computer literacy with Microsoft Office applications.
• Data analysis skills, including Power BI desirable.
• Experience of tendering/operating leases/contract implementation an advantage.
• Hold and maintain a full UK driving licence.

Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

Medstrom operates a zero-tolerance policy to any harassment of any kind towards our colleagues.