Trainee Service Advisor: Training • Growth in Auto Care

Allscreens Nationwide Ltd; Worcester; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits – discounts on Retail

Long service and loyalty incentives

Company Events

Job summary

Listers Group in Worcester is recruiting trainee Service Advisors to join our dealerships. A local Recruitment Day will be held on Thursday 1st October 2026, with a full induction and training programme. Salaries vary between £28,000 - £32,000 plus monthly bonus, OTE up to £36,000.

Hours are typically 08:00-18:00 Monday to Friday with Saturday mornings on a rota. You will be the first point of contact for service customers, aiming to deliver outstanding satisfaction while meeting targets.

Qualifications

• Strong customer service skills with ability to build rapport.
• Comfortable working in a busy environment and meeting targets.
• Full UK driving licence required.

Responsibilities

• Book customer vehicles in for maintenance/repairs and liaise with workshop.
• Meet customers on arrival and provide a seamless service from drop-off to handover.
• Update customers on progress and authorise additional work when needed.
• Coordinate with Workshop, Parts and Sales to ensure timely vehicle readiness.

Skills

Customer service

Sales mindset

Teamwork

Communication

Organisation

Tools

Dealer management systems

Job description

Listers Group in Worcester is recruiting trainee Service Advisors to join our dealerships. A local Recruitment Day will be held on Thursday 1st October 2026, with a full induction and training programme. Salaries vary between £28,000 - £32,000 plus monthly bonus, OTE up to £36,000.

Hours are typically 08:00-18:00 Monday to Friday with Saturday mornings on a rota. You will be the first point of contact for service customers, aiming to deliver outstanding satisfaction while meeting targets.