Trainee Service Advisor & Bookings Specialist

Sytner; Shirley; Presencial; GBP 19.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Enhanced Holiday Entitlement 33 days

Career Development

Long Service recognition every 5 years

Discounted Car Schemes

High Street Discounts

Cycle to work scheme

One day paid voluntary/community work

Descripción de la vacante

Sytner Solihull is recruiting a Trainee Service Advisor / Bookings Advisor to join their Aftersales Department. You will support the Service Manager and Advisors by administering bookings, preparation work for vehicle arrivals, and handling telephone enquiries with a focus on accuracy and customer care.

You will also assist with invoicing, paperwork quality checks and self-audits, thrive in a busy environment, and develop within a respected automotive group that offers a strong benefits package

Formación

• Previous experience in a similar role would be ideal.
• Experience using Kerridge/ADP is advantageous, though not essential.
• Strong administration skills with the ability to prioritise workload in a fast-paced environment.

Responsabilidades

• Administer all bookings and preparation work for vehicle arrivals.
• Adhere to strict processes and support the service team with telephone enquiries.
• Complete invoicing and examine paperwork to ensure quality standards.
• Carry out self-audits before filing.

Conocimientos

Customer service

Administration

Telephone handling

Herramientas

Kerridge/ADP

Descripción del empleo

Sytner Solihull is recruiting a Trainee Service Advisor / Bookings Advisor to join their Aftersales Department. You will support the Service Manager and Advisors by administering bookings, preparation work for vehicle arrivals, and handling telephone enquiries with a focus on accuracy and customer care.

You will also assist with invoicing, paperwork quality checks and self-audits, thrive in a busy environment, and develop within a respected automotive group that offers a strong benefits package