Trainee Service Advisor

JLR; Hereford; On-site; GBP 22,000 - 36,000; Full time

Benefits offered by this job

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits

Long service incentives

Job summary

Listers Land Rover Hereford is seeking a Trainee Service Advisor to join our busy dealership. You will be the first point of contact for service, MOT or repair and will learn the business with a supportive team.

Working hours are Monday to Friday 08:00–18:00 with a one-hour break, plus Saturday 09:00–13:00 on a rotational basis. We offer coaching, progression and benefits including pension, wellness programme, sick pay and staff discounts.

Qualifications

• Confidence, resilience, drive, energy and talent.
• Well-presented with a desire, character and attitude to succeed.
• Ability to quickly establish rapport with customers.
• Hunger to meet and exceed targets and KPI’s.

Responsibilities

• Informing customers of progress.
• Liaising with the workshop and internal departments.

Skills

Confidence

Resilience

Customer rapport

Targets & KPI focus

Job description

Due to an internal promotion, an exciting opportunity has arisen for a Trainee Service Advisor to join our successful team at our Land Rover dealership in Hereford.

Working hours are Monday to Friday, 08:00–18:00, with a one-hour break. Saturday hours are 09:00–13:00 on a rotational basis.

Excellent basic salary with OTE up to £36,000 plus benefits.

When clients bring their vehicles into one of our dealerships for service, MOT or repair, their first point of contact is one of our highly trained Service Advisors.

We require driven and motivated individuals who are looking for a role with on-going training and progression. This is a genuine learn the business role and a great opportunity for anyone wanting to have a career in the motor trade.

Working as part of a team your duties will include:

• Informing them of progress
• Liaising with the workshop and other internal departments

What we're looking for:

• Unlimited confidence, resilience, drive, energy and talent
• A well-presented individual with a desire, character and attitude to succeed
• The ability to quickly establish and build rapport with our customers
• A real hunger to meet and exceed targets and KPI’s

In turn for your hard work, we'll support you with coaching & development every step of the way. Also, to reward your commitment you'll get:

• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives