Trainee Service Advisor

Career Choices Dewis Gyrfa Ltd; Hereford; On-site; GBP 31,000 - 36,000; Part time

Benefits offered by this job

25 days holiday plus bank holidays

Company pension

Wellness programme

Sick pay

Group life insurance

Staff discount on car servicing

On-site parking

Job summary

Career Choices Dewis Gyrfa Ltd is recruiting a Trainee Service Advisor for our Land Rover dealership in Hereford. The role is full-time, Monday to Friday, with Saturdays on rotation, and offers a base salary with OTE up to £36,000 plus benefits.

You will be the first point of contact for service, MOT or repair work, booking vehicles, greeting clients and communicating progress, while supporting the workshop and other internal teams.

Qualifications

• Confidence, resilience, drive, energy and talent to excel in a customer-facing role.
• Well-presented with the attitude to succeed and build rapport with customers.
• Desire to meet and exceed targets and KPIs.

Responsibilities

• Book in vehicles.
• Greet clients on arrival.
• Inform customers of progress and updates.
• Upsell services and relate to customer needs.
• Liaise with workshop and internal departments.

Skills

Confidence

Resilience

Communication

Customer rapport

Target driven

Job description

£31,000 to £36,000 per year, Competitive

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

17/10/2026

About this job

Due to an internal promotion, an exciting opportunity has arisen for a Trainee Service Advisor to join our successful team at our Land Rover dealership in Hereford.

Working hours are Monday to Friday, 08:00–18:00, with a one-hour break.

Saturday hours are 09:00–13:00 on a rotational basis.

Excellent basic salary with OTE up to £36,000 plus benefits.

When clients bring their vehicles into one of our dealerships for service, MOT or repair, their first point of contact is one of our highly trained Service Advisors.

We require driven and motivated individuals who are looking for a role with on-going training and progression.

This is a genuine learn the business role and a great opportunity for anyone wanting to have a career in the motor trade.

Working as part of a team your duties will include:

• Booking in vehicles
• Greeting clients
• Informing them of progress
• Up selling
• Liaising with the workshop and other internal departments

What we're looking for:

• Unlimited confidence, resilience, drive, energy and talent
• A well-presented individual with a desire, character and attitude to succeed
• The ability to quickly establish and build rapport with our customers
• A real hunger to meet and exceed targets and KPI’s In return for your hard work, we’ll support you with coaching & development every step of the way.

Also, to reward your commitment you’ll get: 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits

• discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Free Parking / On-site Parking Company Events

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).