Trainee Optical Assistant

Specsavers Norge; United Kingdom; Remote; GBP 15,000 - 17,000; Full time

Benefits offered by this job

Salary based on experience

38.75 hours per week

Pension auto-enrolment

Specsavers Perks

WeCare support

Headspace subscription

Eyecare/hearcare discounts

Birthday day off

Enhanced family leave & sick pay

Job summary

Specsavers in Workington is looking for a Trainee Optical Assistant who is a proactive people person, passionate about retail and delivering excellent customer service. No previous experience is required; you’ll be supported with comprehensive training to help every patient receive the best care.

You’ll work with a friendly team in a store with parking and bike lockups, and you’ll be scheduled around a 38.75 hour week that includes a weekend day.

Qualifications

• Customer service mindset with a passion for helping customers
• Strong teamwork and communication skills
• Initiative and willingness to learn
• Confidence using IT systems
• Openness to feedback and guidance
• Comfort stepping out of your comfort zone

Responsibilities

• Provide outstanding customer service to store customers
• Support daily store operations and readiness
• Learn and apply optical terminology and processes

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Willingness to learn

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Based in Workington, our store has off-site parking and bike lockups available.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Up to £12.91 - Depending on experience
• 38.75 hours per week - will include a weekend day
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.