Trainee Optical Assistant

Specsavers; Godalming; On-site; GBP 1,102,000 - 1,791,000; Part time

Benefits offered by this job

Pension scheme

Specsavers Perks

WeCare support

Headspace subscription

Eyecare and hearcare discounts

Birthday day off

Enhanced family leave

Sick pay

Weekend-only shifts

Job summary

Specsavers in Godalming is hiring a Trainee Optical Assistant. You’ll help create a welcoming store environment, support patients with care, and learn on the job with full training.

No prior optics experience is required; you’ll develop skills through hands-on guidance, mentoring and structured development, while contributing to a busy, customer-focused team.

Qualifications

• Passion for delivering excellent customer service in retail.
• Ability to work well in a team and take initiative.
• Good communication and listening skills, plus IT system confidence.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Feedback

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Located in Godalming, our busy store is a hub of activity.

Our team

Our store is home to a fantastic team of dedicated individuals who are eager to meet you.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Up to £12.91 per hour (depending on experience)
• Wekeends only (14.5 hours per week)
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.