Weekend Trainee Optical Assistant

Specsavers; Exeter; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Staff discounts

Specsavers Perks

Birthday day off

Health & wellbeing scheme

Enhanced parental leave

Pension contribution

Development & progression

Job summary

Specsavers in Exeter is hiring a Trainee Optical Assistant to join our store team. You don’t need optics experience; we’ll provide training to help you deliver exceptional customer service and patient care.

As part of a supportive team, you’ll welcome customers, book eye tests, take measurements, give style advice, and ensure an outstanding store environment. This part-time weekend role includes discounts, wellbeing schemes, and development opportunities.

Qualifications

• Experience in fast-paced customer service environment.
• Strong teamwork and reliability.
• Excellent communication and listening skills.
• Willingness to learn and be guided to develop in optics.

Responsibilities

• Welcoming customers into store.
• Booking in eye tests.
• Pre-screening patients.
• Style advice and fitting of frames.
• Taking measurements.
• Answering phone calls.

Skills

Customer service

Teamwork

Reliability

IT systems

Communication

Listening

Willingness to learn

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant in our Exeter store you'll be part of a store that exemplify superb teamworking and customer excellence.

You don’t need to have previous Optics experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• £8.20 to £12.91 an hour depending on experience
• Part-time (weekend days only)
• Staff discounts
• Specsavers Perks - high street discounts
• Additional day off for your Birthday
• Health and wellbeing scheme: HeadSpace App and WeCare
• Enhanced parental leave
• Pension contribution
• Excellent development and progression opportunities

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• Reliability
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Some responsibilities of this role include:

• Welcoming customers into store
• Booking in eye tests
• Pre‑screening patients
• Style advice and fitting of frames
• Taking measurements
• Taking phones calls

Find out more

This includes:

• Previous experience in a fast‑paced customer service environment