Trainee Optical Assistant

Specsavers; Mold; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

£8.20ph - £12.91 per hour

Bonus scheme

Part Time - weekends only

Auto-enrol pension

Specsavers Perks

WeCare support

Headspace subscription

Eyecare and hearcare discounts

Paid birthday day off

Enhanced family leave & sick pay

Job summary

Specsavers Mold is seeking a Trainee Optical Assistant to join a busy, customer-focused store on the High Street. No prior experience is required; you’ll help create an outstanding environment for customers and colleagues, ensuring excellent eye and hearing care.

You’ll work weekends on a part-time basis, with comprehensive training and development. The role includes auto-enrolment pension, Specsavers Perks, WeCare support, Headspace subscription, and family-friendly benefits.

Qualifications

• Customer service mindset and ability to assist customers
• Strong teamwork and collaboration across store staff
• Good initiative and willingness to learn on the job
• Comfort using IT systems in a retail environment
• Excellent communication and active listening skills
• Willingness to step out of comfort zone and try new tasks
• Open to feedback and development with guidance from the team

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Adaptability

Feedback & growth

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

The Specsavers store in Mold is a busy and customer-focused optical and audiology branch, committed to delivering high-quality eye and hearing care to the local community. Located prominently on the High Street in the heart of the town centre, the store benefits from excellent public transport links, with nearby bus stops offering regular services to surrounding areas, as well as convenient access to local parking facilities. With a strong emphasis on customer satisfaction, clinical excellence, and retail performance, the Mold store offers a fast-paced yet supportive workplace where colleagues are encouraged to develop their skills and contribute to the overall success of the business.

The team at the Specsavers Mold store is a friendly, knowledgeable, and dedicated group of professionals who work closely together to deliver an exceptional customer experience. From experienced optometrists and dispensing opticians to optical assistants and support staff, every member of the team plays a vital role in ensuring the smooth running of the store. They foster a collaborative and supportive environment, where colleagues are encouraged to share expertise, develop their skills, and provide outstanding care to every customer. With a strong focus on teamwork, communication, and continuous improvement, the team is committed to maintaining high clinical standards while creating a welcoming atmosphere for all who visit the store.

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• £8.20ph - £12.91 per hour
• Performance-based bonus scheme
• Part Time - weekends only - Saturday and/or Sunday each week
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).