Trainee Optical Assistant

Specsavers; Preston; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Salary up to £12.91

Bonus scheme

Pension with employer contribution

Specsavers Perks

WeCare support service

Headspace subscription

Eyecare/hearing discounts

Birthday day off

Enhanced family leave

Job summary

Specsavers in Preston is seeking a Trainee Optical Assistant to join our store team. You don’t need prior experience; you’ll help create an outstanding store environment and ensure every patient receives the best care in our stores.

We offer comprehensive training, a supportive team, and a range of benefits. This role involves weekend work and full-time hours, with plenty of opportunity for development in optics retail.

Qualifications

• Passion for providing excellent customer service and making customers’ lives easier.
• Strong teamwork abilities and willingness to collaborate with colleagues.
• Good initiative and a proactive approach to tasks.
• Confidence in using IT systems used in retail and optics.
• Excellent communication and listening skills.
• Open to feedback and development with company support.

Responsibilities

• Create an outstanding store environment for customers and the team.
• Assist patients to receive the best care in-store.
• Learn optics retail processes and support daily store operations.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Feedback & learning

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Based in our Deepdale store

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary up to £12.91 and a bonus scheme
• 37.5 hours per week - will include weekend working
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.