Optical Assistant

Specsavers; Bangor; On-site; GBP 35,818,000 - 39,950,000; Full time

Benefits offered by this job

Specsavers Perks

Free parking on site

WeCare helpline

Development opportunities

Clinical technology access

Job summary

Specsavers in Bangor is seeking a proactive Optical Assistant to deliver outstanding customer service and support in a busy retail optics environment. You will help create a welcoming store atmosphere and ensure patients receive the best care possible, with access to training and development alongside experienced Opticians.

The role emphasizes customer service, teamwork, and a willingness to learn, with full-time hours and employee perks within a supportive Specsavers store network.

Qualifications

• Passion for providing excellent customer service.
• Great teamwork and initiative.
• Willingness to learn and adapt to new systems.
• Comfort with using IT systems and software.
• Strong communication and listening skills.

Responsibilities

• Provide excellent customer service in a fast-paced store.
• Help maintain an outstanding store environment and patient care.
• Engage in training and development opportunities offered by Specsavers.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Tools

Specsavers Perks

Parking on site

Job description

Specsavers, Bangor, Bloomfield Shopping Centre

Optical Assistant

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Optical Assistant role could be perfect for you.

As an Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So, whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

Based in the Bloomfield Shopping Centre, we are a community driven store that actively participates with charities and community initiatives alike.

What’s on Offer?

• £12.91 per hour
• Full Time 40 hours per week
• Specsavers Perks
• Free on site Parking
• WeCare – UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Access to latest clinical technology and equipment

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

This includes

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.