Trainee Optical Assistant

Specsavers; Bognor Regis; Sur place; GBP 26 000 - 30 000; Plein temps

Avantages offerts par ce poste

Pension scheme

Specsavers Perks

WeCare support

Headspace subscription

Eyecare discounts

Birthday leave

Family leave

Sick pay

Résumé du poste

Specsavers Bognor Regis is seeking a Trainee Optical Assistant to join our busy, community-focused store. No prior experience required; you will help create an outstanding environment for customers and our team, ensuring every patient receives the best care in-store.

The role supports eye tests, contact lens services, eyewear sales, and general store operations with full training. Benefits and development opportunities are offered in a supportive environment.

Qualifications

• Excellent customer service mindset and ability to make customers’ lives easier.
• Good teamwork and collaboration with colleagues.
• Willingness to learn and take initiative.
• Confidence using IT systems and software.
• Strong verbal and listening communication skills.

Responsabilités

• Provide outstanding customer service and help create a welcoming store environment.
• Support store team in delivering eye care services and customer care.

Connaissances

Customer service

Teamwork

Initiative

IT systems

Communication

Description du poste

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Specsavers Bognor Regis is a busy, community-focused store dedicated to providing high-quality eye care and an excellent customer experience. The store offers a wide range of services including comprehensive adult and children’s eye tests, OCT 3D eye scanning, contact lens services, eye health assessments, home eye tests and specialist dry-eye treatment through ZEST. The team works in a modern, professional environment with the latest clinical technology, supporting patients with their vision and overall eye health.

Our team

Our store is home to a fantastic team of dedicated individuals who are eager to meet you.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Up to £12.91 per hour (depending on experience)
• Full time - 40 hours - weekend working is required
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.