Trainee Optical Assistant

Specsavers; Cramlington; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Pension scheme enrollment

Specsavers Perks portal

WeCare employee support service

Headspace app subscription

Eyecare and hearcare discounts

Birthday day off

Enhanced family leave and company sick

Job summary

Specsavers in Cramlington is seeking a proactive Trainee Optical Assistant. Join a friendly team and help create an outstanding store environment for customers and colleagues, ensuring every patient receives the best care.

No prior experience is required, with comprehensive training and development opportunities provided. The role involves up to 40 hours per week, including weekend work, in a convenient location with strong transport links and free parking.

Qualifications

• Experience in fast-paced customer service is desirable.
• Willingness to learn and develop within optics/audiology.
• Strong communication and listening skills.

Responsibilities

• Create an outstanding store environment for customers and the team.
• Ensure every patient receives the best care in-store.
• Support training and development opportunities for ongoing growth.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Job description

So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. So, if you've ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don't need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Based in our Cramlington store which has excellent public transport links and free parking available.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What's on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Up to £12.91 - Depending on experience
• 40 hours per week - will include weekend working
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we're looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers' lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you've got all these skills, but there's also some desirable experience that could set you apart from the competition if you have it.

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.

Checked all the boxes? This job will close when it's filled, so don't delay.