Trainee Optical Assistant

Specsavers; Port Talbot; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading optical retailer in Port Talbot is seeking a Trainee Optical Assistant who is passionate about customer service and teamwork. The role requires no previous experience but demands a willingness to create a supportive store environment. Essential skills include excellent communication, IT confidence, and a readiness to learn. The position offers competitive pay of £10.20 - £12.41 per hour and benefits like pension enrollment, employee discounts, and health tools. Full-time commitment is expected, including Saturday work.

Benefits

Salary £10.20 - £12.41 per hour

Full-time - 37.5 hours across 4 days

Auto-enrollment in the pension scheme

Specsavers Perks - discounts and savings

Employee support service

Complimentary Headspace subscription

Eyecare and hearcare discounts

Responsibilities

• Create an outstanding store environment for customers and team.
• Ensure every patient receives the best care.
• Utilize IT systems for store operations.

Skills

Customer service skills

Teamwork

Initiative

IT systems confidence

Communication skills

Willingness to learn

Openness to feedback

Job description

So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. So, if you've ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don't need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.

Qualifications

• Passion for providing excellent customer service and making customers' lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Benefits

• Salary £10.20 - £12.41 per hour (depending on age)
• Full time - 37.5 hours across 4 days - Saturday working is essential
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family