Trainee Optical Assistant

Specsavers; City of Edinburgh; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Salary up to £25,174 per annum (pro R

Job summary

Specsavers in Edinburgh is hiring a Trainee Optical Assistant. No previous experience is required; you will help create an outstanding store environment for customers and staff, ensuring every patient receives excellent care. The role supports training and progression through Cert 3 & 4.

Join a small, dedicated team at a Craigleith Road location inside Sainsbury’s, with strong transport links and free parking. A supportive development path and employee benefits are provided.

Qualifications

• Demonstrates passion for delivering excellent customer service.
• Able to work well in a team and take initiative.
• Good communication and listening skills.
• Willing to learn and adapt, with guidance and development support.

Responsibilities

• Create an outstanding store environment for customers and the team.
• Ensure patients receive the best care in store.
• Support training and development while progressing through Cert 3 & 4.
• Contribute to a positive, patient-focused optical service.

Skills

Customer service

Teamwork

Initiative

IT systems literacy

Communication

Openness to feedback

Tools

IT systems

Job description

Specsavers. A household name and a high street staple. And you could be part of the team.

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our Store

Our store is located on Craigleith Road within Sainsburys supermarket in Edinburgh city centre, with free parking available and excellent public transport links.

Our team

Our small and friendly team of 12 are happy to support the successful candidate through Cert 3 & 4, offering a great opportunity. We have all the equipment you need to ensure you can do your job to the best of your abilities.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full time: 5 days per week to include regular weekend working
• Part-time hours can be considered to include weekend working
• Salary: up to £25,174 per annum (pro rata)
• 28 days holiday plus your birthday off (pro rata)
• Company sick pay
• Specsavers Perks plus discount platform
• Pension contribution
• WeCare – UK confidential employee helpline

What We’re Looking For

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)