Trainee Optical Assistant

Specsavers; Falkirk; On-site; GBP 15,000 - 25,000; Full time

Benefits offered by this job

Full-time 37.5h

Salary up to £25,174

28 days plus birthday

Company sick pay

Perks Plus discount

Pension contribution

WeCare helpline

Enhanced family leave

Job summary

Specsavers in Falkirk is looking for a Trainee Optical Assistant to join our friendly team. No prior experience is needed as full training and ongoing support will be provided to help you deliver the best customer care in-store.

You'll work 37.5 hours across five days each week, including weekends, with a pension contribution, birthday holiday, sick pay and access to the Perks Plus discount platform. A great entry into optics with clear development opportunities.

Qualifications

• Passion for providing excellent customer service and making customers' lives easier.
• Great teamwork and collaboration with colleagues.
• Good initiative and willingness to learn new things.
• Confidence in using IT systems and software in-store.
• Excellent communication and listening skills and ability to explain information clearly.
• Willingness to receive feedback and be guided to develop professionally.

Responsibilities

• Provide excellent customer service in-store to ensure a positive shopping experience.
• Support store team with daily tasks and be proactive in helping customers.
• Utilise IT systems to assist with transactions and inquiries.
• Be open to development and participate in training and onboarding.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Feedback receptiveness

Job description

Specsavers. A household name and a high street staple. And you could be part of the team.

So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. If you've ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you!

As a Trainee Optical Assistant, you don't need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores. Full training and support will be offered for this role.

Our business

Based in Falkirk, home of the famous Kelpies and Falkirk Wheel, our store is close to the train station and has free parking available nearby.

Our team

We have a wonderful team of dedicated and professional people in our store who are ready and waiting to meet you.

What's on offer?

Our busy and welcoming Falkirk store is a wonderful place to work, with a friendly and professional team and all the equipment you need to ensure you can do your job to the best of your abilities. As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full time 37.5 hours working 5 days out of 7, including working one day at the weekend
• Salary up to £25,174 per annum
• 28 days holiday plus your birthday off
• Company sick pay increasing with length of service
• Perks plus discount platform
• Pension contribution
• WeCare - UK confidential employee helpline
• Enhanced pay for family leave (Maternity/Paternity etc)

What we're looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.These include:

• Passion for providing excellent customer service and making customers' lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)